Collaboration Platform Designer
Location : Washington, DC
Position: FT
Travel: N
Shift : Must be able to work onsite on a full-time basis. Remote positions will be considered depending on skills, qualifications, and availability during the 7AM-7PM Eastern support window.
Job Summary : We are seeking a Google Cloud Platform (Google Cloud Platform) Engineer with strong, hands-on experience across cloud administration, automation, system integration, and application support. This role supports production Google Cloud Platform environments and participates in cloud migration initiatives, including on-premises to cloud and cloud-to-cloud migrations.
This position prioritizes real-world, operational experience over certifications. While Google Cloud certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google Cloud Platform workloads in production environments carries significantly more weight.
Experience with data engineering and analytics platforms is a strong plus but not a strict requirement for candidates with a proven track record of strong Google Cloud Platform engineering experience.
Top Qualifications, Skills, Experience or Certifications:
1.) Experience in design using collaboration platforms, including Google and Microsoft. Experience Leading a Team of 10-15 people in Day-to-day Operational management of Incidents, problems, QA, and SLA adherence.
2.) Google and Microsoft Certifications pertaining to Collaboration platforms are a plus but not required. There's more emphasis placed on actual hands-on experience.
3.) BS/MS in Computer Science, Information Systems or related experience
Job Role Specific Requirements:
Core responsibilities and duties; highlight day-to-day activities:
Google and Microsoft Collaboration Administration & Operations
· Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)
· Manage site configurations, permissions, and sharing using least privilege principles
· Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies
· Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers
· Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA
Support environments across development, test, and production tenants
Platform Development & Automation
· Design, build, and maintain business solutions using the Google and Microsoft Platform:
o Looker Studio Reporting
o Power Apps (canvas and model-driven apps)
o Dataverse and SharePoint lists as data sources
· Automate business processes and workflows using:
o Google Platform Tools
o Power Automate (cloud flows)
o Power Automate (desktop flows / RPA)
o Approvals and event-driven workflows
o Business process and forms automation (Power Apps / SharePoint forms)
· Build Collaboration dashboards and reports for operational and SLA reporting
· Reduce manual effort through standardized, reusable components and automation
Collaboration Platform Migration & Modernization
· Manage Support collaboration platform migration initiatives, including:
o Microsoft on prem to Microsoft/Google Cloud
o Microsoft 365 migrations
o Cutovers, post-migration validation, and stabilization
o Migration planning and execution
o Content, site, and dependency analysis
o Document library, list, and workflow migrations
Governance, Integration & Identity
· Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as:
o Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)
o Line-of-business and SaaS applications
o Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint)
o Microsoft Graph, REST APIs, and connectors
o Security, networking, and application teams
o Collaboration governance, naming, and lifecycle standards
Application & End-User Support
· Manage solutions deployed on:
o Google (Workspace and sites) and Microsoft SharePoint
o Google Meet and Microsoft Teams
o Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate)
o Google Drive and Microsoft OneDrive
o Manage business teams and developers with:
o Site and environment provisioning
o Deployment and release of apps and flows
o Performance, reliability, and adoption tuning
o Review solution designs for scalability, security, compliance, and supportability
Reporting & Analytics (Strong Plus)
· Support reporting and analytics capabilities such as:
o Google Looker and Power BI dashboards and reports
o Google and Microsoft usage and adoption reporting
o Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics
o Google Dataverse / SharePoint list data sources
o Dashboards, KPIs, and SLA / Incident and problem-management reporting
o Collaboration data governance, access controls, and performance tuning
Required skills and qualifications:
· Active public trust and/or DOT onboard is a strong plus
· 8+ years of hands-on experience designing and supporting platforms in production environments
· Experience managing and supporting collaboration services, including:
o Google Workspace Collaboration Tools (Gmail, Sites, Drive, Meet, Forms, etc.)
o SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 Groups
o Governance, permissions, and lifecycle management
o Google Gemini, AppSheet, Workspace studio, Looker, Sheets
o Power Platform (Power Apps, Power Automate, Power BI)
o Migrations (on-prem SharePoint → SharePoint Online and/or tenant-to-tenant)
o Google Cloud CLI and PowerShell for Automation and administration
o Incident, problem management, quality assurance, and SLA analysis
o Troubleshooting, documentation, and communication skills; able to work independently while collaborating across teams
Preferred / Nice-to-Have Qualifications
· Experience with Google Collaboration platform at scale
· Experience with the Power Platform at scale (model-driven apps, Dataverse, solution/ALM management)
· Experience with workflow/forms automation using Power Automate at enterprise scale
· Experience with Microsoft Graph, Azure, and custom app integration with Teams/SharePoint
· Experience supporting enterprise identity integrations (Microsoft Entra ID / Azure AD, SSO)
· Familiarity with Google and Microsoft security, compliance, and information-governance best practices
· Google and Microsoft certifications (e.g., Google Collaboration & Workspace Certifications, MS-700, PL-900/PL-100/PL-400, SC-400, MS-102) — optional
