QUALITY ANALYST (FACETS)

Title: Automation Test Engineer / Quality Engineer (Facets)

Location: Remote (WI)

Duration: Long Term

About the Role

We are looking for a hands‑on Automation Test Engineer / Quality Engineer with strong expertise in Python and Robot Framework to design, build, and maintain reliable automation for desktop and legacy systems. The ideal candidate will take ownership of automation quality, eliminate test flakiness, and ensure stable execution through Azure DevOps. Complete knowledge of the FACETS application and experience supporting FACETS upgrade cycles are mandatory for this role.

Key Responsibilities

• Design, develop, and maintain automated test suites using Python and Robot Framework for functional, regression, integration, and system testing.
• Implement desktop automation using Pywinauto and Pytest, following Page Object Model for scalability and maintainability.
• Ensure test stability by eliminating flakiness through robust synchronization, deterministic test patterns, stable locators, retry logic, and controlled test data.
• Perform manual and automated testing of FACETS application workflows across claims, membership, billing, provider, configuration, and other core modules.
• Apply complete and thorough FACETS knowledge to validate business rules, system behavior, data flows, and cross‑module dependencies.
• Support FACETS upgrade testing by validating version compatibility, executing regression automation suites, verifying data integrity, checking environment readiness, and performing post‑upgrade validation to identify regressions or breaking changes.
• Integrate automated tests into Azure DevOps pipelines for scheduled execution, reporting, and quality gates.
• Investigate and triage test failures with detailed root‑cause analysis and clear, actionable defect reporting.
• Collaborate with cross‑functional teams to define test strategies, improve QA processes, and contribute to automation best practices and code reviews.

Required Skills and Experience

• Strong hands‑on experience with Python automation.
• Expertise in Robot Framework for terminal, desktop, and legacy system automation.
• Experience with Pywinauto and Pytest, including Page Object Model design patterns.
• Proven ability to eliminate test flakiness and deliver stable, deterministic automated suites.
• Experience integrating automation into CI/CD pipelines using Azure DevOps.
• Solid understanding of QA methodologies and test design techniques, including boundary analysis and risk‑based testing.
• Complete working knowledge of the FACETS application, including modules, batch jobs, data flows, and upgrade considerations.
• Strong communication skills for effective cross‑team collaboration and clear defect reporting.