Senior UX Researcher and Designer

Hybrid in Brooklyn, NY, US • Posted 17 hours ago • Updated 17 hours ago
Contract Corp To Corp
Contract W2
Contract Independent
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • ser research methodologies
  • wireframe user journeys
  • accessibility in research

Summary

Role: Senior UX Researcher and Designer

Location: Brooklyn, NY (Hybrid - 3 days in office/2 days remote)

Duration: Long Term

 

Responsibilities:

  • Execute end-to-end research for high-priority public services, defining challenges and identifying opportunities for evidence-based guided experience.
  • Collaborate with product manager, digital strategist, analytics and other user researchers to create user research plan, hypotheses and shape user requirements for product development.
  • Partner with analytics to synthesize qualitative data with behavioral data, providing a holistic view of user’s experience.
  • Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal team and stakeholders.
  • Audit and mature internal user research toolkit, introducing new methodologies that broadens team’s ability to capture user insights and strengthen with our data-driven culture.
  • Wireframe user journeys based on user research and requirements

Mandatory Skills/Experience:

  • 8 years experience required in the following
  • Proven expertise in leading generative (field studies, interviews) and evaluative (usability testing, A/B testing) research and ability to wireframe user journeys based on insights
  • Ability to translate research hypotheses into actionable research plans using mixed methods and statistically sound analysis.
  • Experience recruiting users that align with required demographic and behavioral profiles.
  • Expertise of methodologies that prevent over-generalization, sample under representation, and correlation/causation fallacies.
  • Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research.
  • Inspire cross-departmental partners and colleagues to anchor their work in user centricity, user research methodologies and evidence-based solutioning.

Desirable Skills/Experience:

  • Certification in evaluation practice (e.g., The Evaluators’ Institute (TEI)) or equivalent education in qualitative evaluation and research methodology.
  • 10+ years of experience interpreting complex patterns across qualitative and quantitative data sets.
  • Understanding of statistical principles to evaluate data.
  • Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user’s experience and organizational goals, on time.
  • Experience facilitating group synthesis sessions with cross-disciplinary teams (engineering, data, product).
  • Exemplifies diverse representation and accessibility in research practice and past projects.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90987422
  • Position Id: 5466-3634-
  • Posted 17 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

New York, New York

Today

Easy Apply

Contract, Third Party

Depends on Experience

Hybrid in New York, New York

Today

Easy Apply

Contract

Depends on Experience

New York, New York

6d ago

Easy Apply

Contract

$80 - $85

Remote or Brooklyn, New York

Today

Full-time

USD 136,000.00 - 176,000.00 per year

Search all similar jobs