Tolling / EZPass Technology Program Manager


Tri-Force Consulting Services Inc
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Job Details
Skills
- Accountability
- Agile
- Amazon Web Services
- Analytical Skill
- Collaboration
- Communication
- Business Management
- Cloud Computing
- Continuous Improvement
- Fluency
- IT Governance
- IT Strategy
- Motivation
- Microsoft Visio
- Delivery Management
- Conflict Resolution
- PMP
- People Management
- Program Management
- Program Management Office
- Software Development
- Waterfall
- IT Management
- Software Development Methodology
Summary
- The Program Manager will be responsible for successfully planning, organizing, and motivating a diverse program team throughout the development and delivery process, including all phases of projects, and for delivery management.
- The Program Manager provides leadership and direction to a team responsible for delivering efficient and effective technology initiatives to users. This role ensures all programs are executed in alignment with Tolling s technology strategy.
- The Program Manager oversees the development and support of EZPass applications, including implementing application solutions and resolving support tickets. Key operational responsibilities include direct oversight of team performance, promoting continuous improvement, collaborating with peer Program Managers, and planning and executing broader EZPass initiatives.
- The program delivers services across the full Software Development Lifecycle (SDLC)
- Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
- Facilitate multi-disciplinary teams in the development of plans, goals, objectives, policies, and procedures for completion of a program.
- Oversee and manage execution and/or coordination of day-to-day program activities as required.
- Manage working relationships with key stakeholders, including executive management, business management, vendors, program sponsors, suppliers, and technology management.
- Set program goals that are consistent with technical objectives and the agency s overall technology strategy.
- Track and communicate a program's progress from a schedule, cost, and risk perspective to the program team, customers, and program stakeholders.
- Collaborate with peer Program Managers on Tolling program projects.
- Drive consistent program delivery through the entire program lifecycle, including, execution of procurements, definition of program plans, resourceallocation, management of program risks, scope, and schedule, delivery of value, and well-ordered transitions to operations.
- Develop and maintain program plans, task lists, schedules, risks, and status, to include resource allocation and schedules.
- Exhibit significant emotional quotient (EQ) in handling program challenges and maintain a positive program culture in line with VDOT s mission and shared values.
- Proven ability to lead, mentor, and develop cross-functional application development teams, including full-time employees and contractors
- Strong experience leading the business and IT resources through the discovery and documentation of business and technical requirements in request for proposal and statement of requirement formats.
- Strong analytical, organizational, and decision-making skills.
- Exceptional interpersonal skills for collaborating and team building.
- Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
- Ability to lead others to implement new approaches, systems, structures, and methods.
- Ability to define and balance the competing demands for quality, scope, schedule, and cost.
- Communicate timelines and expectations to technical and business staff.
- Ability to analyze and document system processes.
- Solid understanding of software development lifecycle models.
- Exceptional knowledge of both Agile and Waterfall program management principles and practices. In addition, the ability to blend them together in the right proportions to fit a particular program and business environment.
- Knowledge of process engineering and re-engineering techniques and practices.
- Dice Id: 10115907
- Position Id: 9005846
- Posted 7 hours ago
Company Info
Since 2000, Tri-Force Consulting Services has been an MBE/SDB certified IT consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

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