Role: Cards and Payments Domain Consultant (Business Analyst / Product Owner)

Location: Sunrise, FL (Onsite)

Experience: 8+ Years (preferred)

Job Summary

We are seeking a highly experienced Cards and Payments Domain Consultant with a strong background as a Business Analyst or Product Owner. The ideal candidate will have deep expertise in the card transaction lifecycle (issuer and acquirer processing) and will work closely with cross-functional teams to drive product development, solution design, and business transformation initiatives within the payments domain.

Key Responsibilities

Domain & Solution Expertise

• Demonstrate strong understanding of the card transaction lifecycle, including issuer and acquirer processing
• Support solution development and contribute to early-stage project envisioning
• Collaborate with engineering, product, operations, and compliance teams to define and deliver solutions

Business Analysis & Product Ownership

• Gather, analyze, and document business requirements and translate them into functional specifications, features, epics, and user stories
• Define clear acceptance criteria and ensure alignment with business objectives
• Act as a liaison between business stakeholders and technical teams
• Manage and prioritize the product backlog to maximize business value

Agile Delivery & Stakeholder Management

• Lead and participate in Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives
• Utilize tools such as Jira, Azure DevOps, Rally, or Trello for backlog and workflow management
• Facilitate PI Planning and coordinate cross-functional teams
• Communicate progress, risks, and dependencies to stakeholders and leadership

Design & User Experience

• Create wireframes, mockups, and prototypes in collaboration with UX designers
• Drive UI/UX improvements aligned with business requirements and user experience goals

Data, Reporting & Metrics

• Define and track KPIs and OKRs to measure product performance
• Collaborate with engineering teams to build dashboards and reporting solutions
• Use data insights to prioritize features and validate product outcomes

Testing & Quality Assurance

• Support QA teams in creating test plans, test cases, and validating results
• Define test scenarios for user stories
• Ensure product quality through collaboration with QA and validation of deliverables

Compliance & Governance

• Work with compliance teams to ensure adherence to financial and enterprise standards
• Identify and communicate risks, ensuring mitigation strategies are in place

Required Skills

Domain Expertise

• Strong knowledge of Cards and Payments domain, including:
  • Card transaction lifecycle
  • Issuer and Acquirer processing
  • Payments and settlement flows

Business Analysis & Agile

• Proven experience as a Business Analyst / Product Owner
• Strong expertise in Agile methodologies (Scrum, Kanban, SAFe)
• Experience with Agile tools such as Jira, Azure DevOps, Rally, Trello
• Ability to create user stories, epics, and acceptance criteria

Technical Understanding

• Basic understanding of APIs (REST/SOAP), integrations, and system architecture
• Familiarity with frontend, backend, and database concepts

Communication & Collaboration

• Strong stakeholder management and communication skills
• Experience creating presentations, point-of-view documents, and reports

AI & Innovation

• Understanding of AI applications in financial services
• Hands-on exposure to AI tools is preferred

Preferred Skills

• Familiarity with BaNCS Payments - Card Issuing
• Experience with QA tools such as Selenium, Postman, or Cypress
• Knowledge of use case modeling and story mapping
• Experience in prototyping and UX collaboration