DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Business Analyst
Location: Columbia, SC
Duration: 12 Months
W2 Only
Daily duties/responsibilities:
The Client is seeking a BA Technical Writer who will write RFPs using the Client template for at least 5 different projects that the agency needs to procure.
General Duties:
- Attend and facilitate various meetings to get missing language and details to draft the RFP.
- Development of RFPs that include scope of work, technical requirements, staff, deliverables, etc. for each project.
- Review and write the business needs in the RFP.
- Identify mandatory requirements, page limits, formatting rules, and scoring criteria.
- Gather information from Subject Matter Experts, past proposals, and leadership to ensure completeness in each RFP.
- Assist management in getting the responses needed for compliance requirements.
- Works with Medicaid Systems leadership to create and update the RFPs.
- Other duties as assigned.
Desired Skills and Experience:
- 2+ years of technical writing experience in positions requiring the development of structured written materials and visual aids.
- Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency.
- Ability to interact with project team members, management, and agency departments and to build out required sections in the RFP.
- Attention to detail to avoid missing requirements that can disqualify a bid.
- Experience with procurements for state agency.
- Experience working with SharePoint and other typical project management tools, including Visio, PowerPoint, MS Project, Word, Access and Excel.
- Ability to create and document key project management requirements.
- Superb communications skills (written and oral).
- Effective listener
- Willingness and ability to effectively engage with people and organizations; ability to get people with competing, diverse interests to work together.
- Experience in Medicaid or other healthcare claims system(s) IT projects preferred, but not mandatory.
- Must be able to manage multiple high profile, high priority projects at one time.
Required skills (rank in order of importance):
- 2 years of technical writing experience
- Must possess advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio) to include working with templates and style guidelines for branding consistency
Preferred skills (rank in order of importance):
- Ability to interact with project team members, management, and departments
- Previous public sector work experience
- Experience in Medicaid or other healthcare claims system(s) IT projects preferred
Required education:
Bachelor’s degree
Additional skills/duties:
- PEOPLE SKILLS
- Superb written and oral communications skills
- Strong proficiency in English is required.
- Willingness and ability to effectively engage with people and organizations on a continuous basis.
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