SRI Tech Solutions
SRI Tech Solutions

Eagle STAR/PACE L2/L3 Production Support Analyst Developer

Hybrid in Charlotte, NC, US • Posted 17 hours ago • Updated 17 hours ago
Contract W2
Contract Independent
18 Months
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Eagle PACE
  • EAGLE
  • FactSet
  • Data Modeling
  • PL/SQL
  • Documentation
  • Data Validation
  • Process Improvement
  • Network Layer
  • JIRA
  • Performance Attribution
  • Root Cause Analysis
  • Data Link Layer
  • Investment Management
  • Change Management
  • CA Workload Automation AE
  • Reporting
  • Production Support
  • Accounting
  • Offshoring
  • ServiceNow
  • Batch Processing
  • Analytical Skill
  • BMC Control-M
  • Software Development Methodology
  • Asset Management
  • Workflow
  • Pricing

Summary

Eagle STAR/PACE L2/L3 Production Support Analyst Developer

Seeking an experienced Eagle STAR and PACE professional to support and enhance investment management applications in a fast-paced environment. This role combines hands-on production support with development activities focused on platform stability, performance, and data accuracy.

Responsibilities

  • Provide L2/L3 support for Eagle STAR and Eagle PACE applications.
  • Monitor, troubleshoot, and resolve production incidents within SLAs.
  • Perform root cause analysis and implement long-term fixes.
  • Support batch processing, job monitoring, and data validation.
  • Coordinate with development, infrastructure, and vendor teams.
  • Support deployments, post-release validation, and process improvements.
  • Maintain runbooks, documentation, and knowledge articles.
  • Contribute to Eagle STAR/PACE enhancements and development.

Required Skills

  • Strong experience with Eagle STAR Performance & Reporting and Eagle PACE.
  • Knowledge of Security Master, Pricing, Transactions, and Ratings workflows.
  • Expertise in Oracle SQL and PL/SQL.
  • Understanding of the Eagle Data Model.
  • Experience with Control-M or Autosys.
  • Familiarity with SDLC, change management, and release processes.
  • Experience with ServiceNow or Jira.
  • Strong investment/asset management domain knowledge.
  • 6+ years of IT experience with 4+ years supporting Eagle STAR/PACE in L2/L3 environments.

Desired Skills

  • Exposure to FactSet or similar performance systems.
  • Experience with Eagle Accounting and performance attribution.
  • Strong analytical and troubleshooting skills.
  • Ability to work under tight reporting deadlines.

Experience working in onsite/offshore delivery models

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10354711
  • Position Id: 8977594
  • Posted 17 hours ago
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HT

Hari Thota

Recruiter @ SRI Tech Solutions
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