Technical Writer

Job#: 3039847

Job Description:
Technical Writer

Location: Pensacola, FL (Hybrid)

Role Overview

We are seeking a skilled Technical Writer with a blend of technical documentation expertise, SharePoint administration, and development capability. This role is responsible for creating, managing, and enhancing technical documentation while designing and maintaining SharePoint-based knowledge management solutions. The contractor will partner with technical and business teams to deliver clear, user-friendly, and scalable documentation that supports enterprise systems and initiatives.

Key Responsibilities

• Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs.
• Translate complex technical concepts into clear, concise, and user-friendly content.
• Design and maintain SharePoint sites, libraries, navigation, and metadata structures.
• Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows.
• Manage document lifecycle processes including version control, governance, and archival.
• Develop and enforce documentation standards, templates, and style guidelines.
• Collaborate with business and technical SMEs to gather requirements and validate content.
• Participate in Agile/SDLC processes to ensure documentation aligns with project delivery.
• Create diagrams, workflows, and visuals to enhance content usability.
• Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot.

Required Qualifications

Education: Bachelor's degree in Technical Writing, Communications, Information Systems, or a related field.

Experience: 5-10 years of experience in technical writing or documentation development, supporting enterprise systems, applications, or technical teams.

Technical Skills: Strong communication and stakeholder engagement skills. Ability to translate complex technical information into clear, actionable documentation. Strong attention to detail and commitment to quality. Ability to manage multiple priorities and work independently.

Preferred Qualifications

• Strong expertise in SharePoint administration (site design, libraries, governance).
• Experience with SharePoint development (pages, lists, workflows, integrations).
• Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams).
• Familiarity with Agile or SDLC methodologies.
• Experience with diagramming tools such as Visio.
• Knowledge of information architecture and content design principles.
• Experience using AI tools (e.g., Copilot) to improve documentation efficiency.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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