Motion Recruitment Partners, LLC
Motion Recruitment Partners, LLC

Field Service Technician

Remote in Crown Point, IN, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
On-site
Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

  • SAP BASIS
  • Managed Services
  • Power Tools
  • Issue Tracking
  • Field Service
  • Mechanical Engineering
  • Communication
  • Customer Service
  • CompTIA
  • Repair
  • Customer Facing
  • Break/Fix
  • IMAC
  • Management
  • Scheduling
  • Real-time
  • Computer Hardware
  • Printers
  • Point Of Sale
  • Technical Support
  • Documentation
  • Regulatory Compliance

Summary

Our client is looking for a Field Service Technician for a 2-month contract in Crown Point, IN 46307.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience
  • 3-5 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience
  • Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems.
    Electro-Mechanical experience a plus
  • Emphasis on experience repairing laser and wide-format printers.
  • Demonstrated ability to troubleshoot, analyze, and resolve technical issues.
  • Excellent communication skills and a strong commitment to customer service.
  • Ability to manage multiple tasks independently while also functioning effectively in a team environment.
  • Physical ability to lift and transport equipment weighing up to 50 lbs.
  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
  • Active driver's license.
  • CompTIA A+

What You Will Be Doing
  • Primary onsite point of contact for technical and service-related needs.
  • Troubleshoot, install, configure, and repair laser printers, wide-format printers, kiosks, POS systems, and related hardware/software.
  • When necessary, you will partner with Level II or Lead Technicians to ensure issues are resolved accurately and within required timelines.
  • Customer-facing, travel-based role supporting multiple clients through hands-on break/fix, IMAC, and project work at various locations.
  • Manage all administrative requirements tied to assigned cases, including scheduling onsite visits, ordering and tracking equipment, coordinating returns, providing real-time case note updates, and completing required communications.
  • Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems.
    Install, configure, and maintain IT equipment and related applications.
  • Perform preventive and routine maintenance to ensure optimal equipment performance.
  • Provide clear, professional technical support to customers both onsite and via phone.
  • Maintain accurate service documentation, ensuring compliance with quality and operational standards.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 871592
  • Posted 2 hours ago
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