Has experience and working knowledge of EDI concepts including standards such as EDIFACT, ANSI X12 and IDOC.Provide translation support for all EDI processes and systems. Function as a primary point of contact for any Oracle/SI related support requests.Analyze support request to identify the root cause resolution and work closely with other Eaton enterprise sectors/groups to implement solutions.Monitor error directories/emails on any CoE EDI servers and take appropriate actions to resolve. Perform minor maps modifications and trading partner set up as appropriate. Trouble shoots SI BP s.Develop and maintain EDI support processes and documentation. Maintain the integrity of the EDI environments.Collaborate, build and maintain relationships with other technical groups. Initiate continuous improvement initiatives within the team and EnterpriseManage implementation of EDI products and services for new and existing trading partners 1. Oracle E-Business Suite 11i (11.5.10.2) & R12 (12.1.3)2. Oracle Applications, RLM, Order Management, Purchasing, SCM, eCommerce Gateway3. Understanding of EDIFACT and X12 EDI standards4. EDI transactions, including, but not limited to: 850, 855, 856, 810, 830, 862, ORDERS, ORDRSP, INVOIC, DELFOR, DELJIT, DESADV5. Experienced on handling complex Oracle EDI related issues.6. Must understand the support process.7. Experience in SI / B2B Integrator business process development and trouble shooting would be an added advantage. (1.) Key Responsibilities
1. To develop and deliver ,detailed solutions through consulting project activities
2. To perform qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client-specific solutions
3. To coordinate with Internal and external stakeholders to ensure effective deliver of client specific solution
4. To design,structure and deliver reports and presentations that are appropriate to the characteristics or needs of the audience
5. To cultivate successful customer relationships