Operations Center Technician III

Description

A leading energy company is seeking a Network Operations Center (NOC) Technician to join its on-site operations team. This role supports critical infrastructure and real-time systems in a highly regulated energy environment. The position will work closely with offshore support teams from Wipro, ensuring seamless coordination, issue resolution, and continuous operations. This opportunity is exclusively supported through TEKsystems, offering access to cutting-edge technologies and mission-critical systems. Key Responsibilities Monitor, troubleshoot, and maintain network infrastructure and systems within the NOC environment. Serve as the on-site escalation point for offshore Wipro teams, ensuring effective communication and issue resolution. Provide 24/7 support for network operations, system alerts, and incident management. Respond to outages, performance issues, and service disruptions with urgency and accuracy. Maintain operational visibility using tools such as SolarWinds and other monitoring platforms. Support and maintain SCADA systems critical to energy grid operations. Perform routine checks, updates, and maintenance on network components and systems. Collaborate with cross-functional teams including engineering, cybersecurity, and field operations. Document incidents, resolutions, and operational procedures in accordance with compliance standards. Assist in continuous improvement of NOC processes and workflows.

Skills

Cisco, Solarwinds, Nutanix, SDWAN, SCADA, monitoring, network

Top Skills Details

Cisco,Solarwinds,Nutanix,SDWAN,SCADA

Additional Skills & Qualifications

Required Technical Skills Cisco Networking: Strong understanding of routing, switching, and troubleshooting (routers, firewalls, VLANs, VPNs). SolarWinds: Experience monitoring network health, creating alerts, and analyzing performance metrics. Nutanix: Familiarity with hyperconverged infrastructure and virtualization environments. SD-WAN: Experience supporting or troubleshooting software-defined wide area networks. SCADA Systems: Exposure to or experience with industrial control systems and real-time monitoring environments. Additional Qualifications Experience working in a Network Operations Center (NOC) or similar 24/7 support environment. Strong troubleshooting and analytical skills with attention to detail. Ability to work on-site and coordinate effectively with offshore teams. Excellent communication skills, both written and verbal. Knowledge of ITIL processes (incident, problem, and change management) preferred. Experience in the energy, utilities, or critical infrastructure sector is a plus.

Experience Level

Expert Level

Job Type & Location
This is a Contract to Hire position based out of Tulsa, OK.
Pay and Benefits
The pay range for this position is $50.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tulsa,OK.
Application Deadline
This position is anticipated to close on May 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.