Trackwise Analyst

Business Analyst with strong TrackWise functional expertise to support and enhance Quality Management System (QMS) processes in a regulated Life Sciences environment. The role involves requirement analysis, stakeholder coordination, and ensuring successful delivery of TrackWise-based solutions.
Key Responsibilities:
Gather, analyze, and document business and functional requirements (BRD/FRD/User Stories)
Act as a bridge between business stakeholders and technical teams
Provide functional support for TrackWise modules (Deviation, CAPA, Change Control, Audit, Complaints)
Conduct process mapping (As-Is / To-Be) and identify improvement opportunities
Support UAT planning, execution, and defect management
Ensure compliance with GxP and regulatory standards
Collaborate with cross-functional teams for smooth delivery and issue resolution
Required Skills
Strong hands-on experience with TrackWise (QMS platform)
Solid understanding of Quality processes in Pharma / Life Sciences
Experience in requirement gathering, documentation, and stakeholder management
Knowledge of process mapping tools (Visio/BPMN)
Familiarity with Agile/Scrum methodologies
Tools: JIRA, Confluence, MS Office Suite