D365 Functional Senior Consultant - CCaaS - Omni SME

Must Have Skills Microsoft Dynamics CRM Functional Consultant with strong product knowledgeSales, Customer Service, and Marketing modules within Microsoft Dynamics CRMJob Description Solution Architect I Enterprise Solutions (Dynamics 365 CE / Power Platform) Role Overview We are seeking an experienced Solution Architect with 10+ years of experience in CRM/Enterprise Applications, including 4+ years with Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform. The ideal candidate will

Job Description Microsoft Dynamics 365 Senior Developer About the Role Conduent is seeking a Microsoft Dynamics 365 Senior Developer to inspire and lead technical teams to build cutting-edge solutions and proactively bring new ideas, technologies, and methodologies to the table. Responsibilities Design, develop, and customized Microsoft Dynamics 365 Customer Engagement (CE) applications to meet complex business requirements across Sales, Customer Service, Marketing, Field Service, and Project

Role title - Oracle Service Cloud (Functional) Consultant Location Remote/ anywhere in USA Experience: 812+ years Certification: Oracle B2C Service (Service Cloud) Implementation Professional Job role key responsibilities :: Lead Oracle Service Cloud functional design and configuration.Gather and analyze customer service and contact center requirements.Configure case management, workflows, business rules, and knowledge management.Conduct workshops, fit-gap assessments, and solution demonstrat

Key ResponsibilitiesCollaborate with the business process team to understand current client processes and requirements.Advise on how business processes can be mapped to standard Microsoft Dynamics 365 CRM functionality.Recommend best-practice solutions using out-of-the-box configuration and capabilities.Identify gaps between business requirements and standard D365 CRM functionality, providing pragmatic recommendations.Support process workshops and solution design sessions with stakeholders.Docum