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Functional Lead - Microsoft Dynamics 365 CRM & Field Service

Houston, TX, US • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract W2

Contract Independent

Travel Required

On-site

Depends on Experience

VDart, Inc.

Fitment

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Job Details

Skills

Microsoft
Dynamics 365
Field Service

Summary

Role: Functional Lead - Microsoft Dynamics 365 CRM & Field Service

Work location: Houston, TX (Onsite)

Type: Contract

Role Overview

Client is seeking a Functional Lead with strong experience in Microsoft Dynamics 365 CRM and Field Service to drive functional solutioning and business alignment. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring requirements are translated into scalable, high-quality solutions aligned with industry best practices.
Key Responsibilities
Lead requirement gathering sessions, workshops, and stakeholder discussions
Translate business requirements into functional specifications and solution designs for Dynamics 365 CRM and Field Service
Perform process mapping, gap analysis, and recommend optimized solutions
Collaborate with technical teams to ensure functional clarity, feasibility, and alignment with architecture
Validate system configurations through hands-on testing, walkthroughs, and solution reviews
Support Agile delivery processes, including backlog refinement and user story definition
Drive UAT planning and execution, including defect triage, tracking, and resolution coordination
Ensure adherence to Client delivery standards and Microsoft best practices
Provide regular updates to stakeholders on progress, risks, and dependencies

Required Qualifications

8+ years of experience in IT project delivery / functional consulting
6+ years of Hands-on experience with Microsoft Dynamics 365 CRM and Field Service
6+ years of Strong expertise in requirements analysis, functional design, and process optimization
Experience with UAT coordination and defect management
Familiarity with Agile and Waterfall delivery methodologies
6+ years of Experience with tools such as Azure DevOps, Jira, or similar

Preferred Qualifications

Microsoft Dynamics 365 / Power Platform certifications
Experience working in large-scale enterprise implementations
Domain experience in Utilities, Manufacturing, Telecom, or similar industries

Soft Skills

Strong communication and stakeholder management skills
Ability to work effectively with cross-functional teams
Strong organizational and multitasking capabilities
Proactive, solution-oriented mindset with a focus on delivery excellence.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10330808
Position Id: 96587-5195-
Posted 1 day ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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Functional Lead - Microsoft Dynamics 365 CRM & Field Service

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About VDart, Inc.

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