IT Manager - Network (WAN Engineering)

Job#: 3022737

Job Description:
IT Manager - WAN Engineering
Overview

A large, global organization in the mobility and transportation sector is seeking an IT Manager to lead its WAN Engineering team within the Network Strategy and Operations function. This team is responsible for designing and delivering resilient, scalable network solutions that support enterprise-wide operations.

This role offers a hybrid work schedule, combining remote flexibility with in-person collaboration as business needs require.
Position Summary

The IT Manager will provide leadership, direction, and strategic oversight to a team of network engineers responsible for WAN architecture and delivery. The focus of the role is to lead, coach, and develop engineering staff while driving network design initiatives that meet business and technical requirements.

A strong emphasis is placed on communication, collaboration, and the ability to translate complex technical concepts into business-aligned strategies. Success in this role hinges on building trust, fostering team culture, guiding performance, and ensuring alignment across cross-functional IT and business teams.

This role may occasionally require extended or irregular hours to support critical network design and engineering efforts.
Key Areas of Responsibility
Leadership & Team Management

• Build, mentor, and grow a high-performing team of network engineers through coaching and career development.
• Foster a culture of trust, accountability, and collaboration across IT and business functions.
• Communicate technical concepts clearly and effectively to non-technical audiences.
• Manage performance, hiring, training, recognition, and employee development.
• Model effective communication, conflict resolution, and team alignment.
• Demonstrate strong leadership capability with the ability to empower technical teams.
• Embed security and compliance into all decisions and daily responsibilities.
• Utilize project management methodologies (Agile, Waterfall) as needed.

Strategic & Technical Oversight

• Define and drive network engineering objectives aligned with business needs for resilience, scalability, and security.
• Oversee the design of network architectures, engineering roadmaps, and related project plans.
• Partner with cross-functional leaders to ensure collaboration and stakeholder alignment.
• Work closely with vendors and procurement teams to evaluate solutions, influence strategic direction, and review contracts.
• Provide escalation leadership while empowering engineers to own technical outcomes.
• Balance technical risk with business priorities and apply appropriate urgency to issues.

Qualifications
Required

• Authorization to work in the U.S. without sponsorship now or in the future.
• Residence within the local region of the hiring site.
• Commitment to incorporating security into daily tasks and decision-making.
• 6+ years of overall IT experience.
• 2+ years of direct people-leadership experience, including one-on-ones, hiring, coaching, and performance management.
• Experience defining and managing IT infrastructure projects.
• Experience leading networking teams in enterprise-scale or service provider environments.
• Proven ability to build strong vendor and partner relationships.
• Familiarity with data center and enterprise network technologies including routing/switching, LAN/WAN, VPN, DNS, DHCP, and wireless.
• Experience with service management or work tracking tools such as Jira, Big Picture, or ServiceNow.

Preferred

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Experience leading teams responsible for the design, implementation, and support of branch network infrastructure.
• Deep understanding of WAN and SD-WAN technologies.
• Experience managing teams delivering remote access solutions.
• Ability to create dashboards and reporting within service management platforms such as Jira, Big Picture, or ServiceNow.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.