Technical Writer

Charlotte, NC, US • Posted 27 days ago • Updated 5 hours ago

Contract W2

On-site

$46.53 - $52.43/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Financial Services
Technical Writing
Multitasking
Microsoft Excel
Process Mapping
Attention To Detail
Communication
Confluence
Microsoft SharePoint
Artificial Intelligence
System Documentation
Collaboration
Documentation
Workflow
Version Control

Summary

Outstanding contract opportunity! A well-known Financial Services Company is looking for a Technical Writer in Charlotte, NC or Minneapolis MN (hybrid).
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months

Required Skills & Experience

Technical writing experience in IT domain
Authored 100+ high-impact articles through effective collaboration with product teams and software developers.
Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries.
Detail-oriented, strong communication, professional questioning
Able to multitask, set priorities, work independently
Proficiency in MS Excel, Word, Copilot, process mapping, version control
Collaborative mindset
Detail-oriented, strong communication, professional questioning

Desired Skills & Experience

Familiarity with upskilling/reskilling documentation
Knowledge of regulatory requirements
Confluence/SharePoint experience
AI proficiency (bonus)

What You Will Be Doing

Develop IT system documentation for diverse audiences.
Collaborate with SMEs and cross-functional teams.
Identify documentation gaps and proactively address them.
Create process maps and workflow visualizations.
Implement version control, maintain consistency across multiple projects.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 801453
Posted 27 days ago

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