Senior Infrastructure Business Analyst with Data Center Migration & web-based ticket system (ServiceNow OR Jira OR ITSM)

60 monthsof experience assessing and documenting business requirements for integration with enterprise data center services. 60 monthsof experience creating system documentation including data flow diagrams 60 monthsof experience analyzing project tasks to streamline workflows. 60 monthsof experience working in a web-based ticket system to create work requests. 60 monthsof experience working independently and providing direction and training to other members of the team.

Trigyn's direct government client has an immediate need for Business Analyst in Albany, NY. Description: The Business Analyst will work closely with staff, stakeholders and the ITS project team to refine and develop requirements for migration of member servers to NYS Data Center. The candidate for this position will be responsible for, but not limited to: ? Work with staff to complete Data Collection Tool; ? Communicate data requirements to ITS staff; ? Validate the proposed solution to meet b

Required Qualifications: Experience: 5+ years as a Business Analyst, with at least 3 years specifically focused on the ServiceNow platform. Methodology: Strong experience working in Agile/Scrum environments and using tools like Azure DevOps, Jira, or ServiceNow Agile Development. Public Sector Context: Experience working with state, local, or federal government entities is highly preferred. Communication: Exceptional verbal and written communication skills, with the ability to explain technical

Requirements Proven experience as a Business Analyst with a strong focus on SharePoint migration projectsIn-depth understanding of SharePoint, including SharePoint Online, SharePoint On-Premises, and SharePoint migration tools (e.g., ShareGate, Metalogix)Experience in gathering and documenting business requirements, creating process flows, and translating them into technical specificationsStrong project management skills with the ability to manage timelines, resources, and deliverables effective