Program Manager

Position Overview

We are seeking a highly experienced Program Manager to lead the day-to-day program coordination and delivery oversight for this large-scale initiative. This role is based in the vibrant city of Atlanta, offering a unique opportunity to be at the forefront of technology transformation within the public sector.

• The Program Manager will work closely with leadership, vendor teams, and business stakeholders to ensure the timely delivery of modernization milestones, federal readiness compliance, and the successful go-live of the new UI platform targeted for September 2026. This role will also ensure a successful transition of the platform to maintenance and operations in the following months.
• Coordinate technical and operational readiness activities across multiple workstreams, including system development, testing, data migration, federal certification readiness, business scenario validation, and organizational change management.
• Support executive decision-making by monitoring project risks, managing dependencies, and ensuring adherence to governance processes established for the modernization program.

Key Responsibilities

• Lead planning, execution, and monitoring of the UI Inspire modernization project.
• Coordinate activities across Benefits, Tax, and Appeals modernization workstreams and associated vendor delivery teams.
• Develop and maintain integrated program schedules, milestone tracking, and risk mitigation strategies.
• Serve as the primary coordination point between client leadership and the system implementation vendor.
• Coordinate client readiness activities required under federal unemployment insurance modernization guidance.
• Present project status and issues to agency leadership and support program governance structures.
• Coordinate planning for implementation readiness activities including data migration verification and user acceptance testing cycles.
• Ensure readiness of agency staff and operational teams through training coordination and support.

Required Qualifications

• Bachelor’s degree in information systems, public administration, business administration, computer science, or related field.
• 10 years of experience managing large-scale IT modernization or enterprise system implementation projects.
• Demonstrated experience managing government technology modernization initiatives, preferably in unemployment insurance, workforce systems, or human services.
• Experience working with multi-vendor delivery environments and state technology governance frameworks.
• Strong knowledge of Agile, hybrid, or iterative software delivery methodologies.
• PMP, PMI-ACP, or similar project management certification.
• PgMP certification.