Airlines Business Analyst

Looking for Airlines Background work experience only,

Job Description

BA – Operations role focuses on requirements gathering, process analysis, and documentation for aviation operational modules such as Flight Operations, Crew Scheduling, and Safety. This position acts as a bridge between business stakeholders and technology teams, ensuring that solutions meet operational needs and regulatory compliance. 

Key Responsibilities 

Requirements Gathering & Analysis 

• Conduct workshops and interviews to capture operational requirements for aviation workflows. 
• Perform gap analysis and identify process optimization opportunities. 

Documentation & Standards 

• Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices. 
• Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA). 

Stakeholder Management 

• Collaborate with product owners, architects, and delivery teams for scope clarity. 
• Manage change requests and perform impact analysis. 

Quality Assurance 

• Support UAT planning and execution; validate deliverables against requirements. 

Collaboration: 

• Work closely with developers and architects to ensure feasibility and clarity of requirements. 

Process Modeling: 

• Develop process maps, workflow diagrams, and interface data mappings for operational systems. 

Skills Required 

Core BA Skills 

• Strong experience in requirements elicitation, gap analysis, and process modeling. 
• Expertise in BRD/FSD creation, user stories, and acceptance criteria. 
• Proficiency in tools like Jira, Confluence, MS Visio, and Azure ADO. 

Domain Knowledge 

• Deep understanding of aviation operations: Crew Scheduling, Flight Ops, Safety. 
• Familiarity with regulatory compliance (FAA/EASA) and airline industry standards
• Familiarity with Crew Management Systems (CMS) and airline industry standards

Technical Awareness 

• Basic knowledge of cloud-native platforms, API integrations, and microservices. 
• Understanding of REST APIs, Swagger/OpenAPI, and enterprise data models. 

Leadership & Behavioral 

• Excellent communication and stakeholder engagement skills. 
• Ability to work in Agile/SAFe environments and manage cross-functional teams. 
• Strong analytical and problem-solving mindset. 

Preferred Certifications 

• CBAP or PMI-PBA for business analysis. 
• SAFe® Agilist for scaled agile delivery. 
• Airline domain certifications (IATA or equivalent) 

Experience: 

• 5–8+ years in business analysis roles.
• Exposure to aviation IT systems and operational workflows.
• Proven ability to manage requirements for large-scale aviation projects .