Job role: SAP Integration Workstream Lead (Technical Delivery Lead)
Duration: Contract
Location: Remote - 50%+ travel to be assumed (could be less). Local to Aliso Viejo, CA would be ideal
Role Summary:
The SAP Integration Workstream Lead is accountable for the end-to-end delivery of all integrations required to support business operations, from functional design through deployment and hypercare. This individual serves as the primary owner for integration work planning and execution, coordinating business stakeholders, implementation partners, third-party vendors, logistics providers, data aggregators, and technical teams to ensure integrations are designed, built, tested, and deployed successfully. This individual is also responsible for knowledge transfer to Glaukos resources, preparing them to fully support operations post go-live
The ideal candidate is a seasoned SAP delivery professional with at least 10 years of experience leading complex integration workstreams in regulated Life Sciences environments and a proven history of delivering client side integrations.
Key Responsibilities:
End-to-End Delivery Ownership
- Own integration delivery from solution design through deployment and stabilization.
- Drive execution across functional teams, developers, architects, vendors, and business stakeholders.
- Manage scope, schedule, deliverables, dependencies, risks, and escalation paths.
- Ensure integration readiness aligns with overall program milestones and deployment objectives.
Business & Partner Engagement
- Guide discussions with Glaukos integrations lead and Business Process Owners, business SMEs, and operational leaders to understand business requirements and process impacts.
- Coordinate with external partners including:
- 3PL providers
- Contract manufacturers
- EDI trading partners
- Logistics providers
- Data aggregators
- Regulatory partners
- SaaS solution providers
- Facilitate requirements clarification, issue resolution, testing participation, and deployment readiness activities.
Solution Design & Execution:
- Lead review and governance of interface designs, data mappings, integration specifications (point to point and aggregator provider)
- Ensure designs support end-to-end business processes and regulatory requirements.
- Coordinate cross-functional resolution of design gaps, defects, and integration challenges.
- Drive delivery to completion rather than acting solely as a coordinator.
Testing & Deployment Leadership
- Support System Integration Testing (SIT), End-to-End Process Testing, UAT support, mock cutovers, and deployment readiness assessments.
- Coordinate defect triage and remediation activities related to integrations.
- Ensure operational support, monitoring, and hypercare processes are established before go-live.
Program Management & Governance
- Maintain integration portfolio and status tracker, project schedules, RAID logs and proactively identify emerging risks, dependencies, assumptions, and decisions.
- Prepare executive-level status reporting and recommendations.
- Utilize Smartsheet, SharePoint, Microsoft 365, and project reporting tools to manage and communicate program status.
Required Experience:
- 10+ years leading SAP integration delivery efforts.
- Multiple full lifecycle SAP implementations completed in a lead capacity.
- Demonstrated experience within Life Sciences, Medical Device, Pharmaceutical, Biotechnology, or other GxP-regulated environments.
- Experience working with:
- SAP S/4HANA
- SAP Integration suite
- EDI platforms
- Warehouse Management and 3PL integrations
- CRM platforms
- Manufacturing systems
- Regulatory and compliance-related integrations
- Strong understanding of validation requirements, data integrity principles, and regulated business processes.
Key Characteristics:
- Execution-focused and accountable for outcomes.
- Comfortable operating across business and technical audiences.
- Able to challenge implementation partners and vendors when required.
- Strong facilitator and problem solver.
- Skilled at identifying issues early and driving resolution.
- Effective executive communicator with the ability to present concise status, RAID items, and recommendations.
