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Field Office Technician

Mobile, AL, US • Posted 20 hours ago • Updated 20 hours ago

Contract Independent

Contract W2

1 Year

On-site

Depends on Experience

Fitment

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Job Details

Skills

Computer Hardware
CompTIA
IT Infrastructure
Network
Microsoft
Remote Support
end user support

Summary

Job Description

Provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks.
Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
Required Skills
Requires a bachelor s degree (or equivalent work experience) in IT, Computer Science, or related field, with 4 years of experience in IT and/or field/user support roles.
Must have strong technical knowledge of hardware, software, and network troubleshooting, and experience with IT equipment setup and maintenance.
Possesses strong problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks effectively.
Must be proficient in remote support tools and ticketing systems and must be willing to travel.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) and familiarity with USACE IT environment and policies is a plus.
Must have Secret clearance

Certifications

CND
GFACT
GSEC
Security+

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: zolva001
Position Id: 9125942
Posted 20 hours ago

Contact the job poster

Joel Prabhudas

Recruiter @ Zolon Tech Solutions Inc

View Profile

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