IAM Delivery Manager

Title: IAM Delivery Manager

Location: Irving, TX – Hybrid 

Note:

• We are looking for local candidates currently residing in Texas (TX).

Relevant Experience

• 15+ years of experience with IAM projects with 8+ years managing multi-workstream projects in IAM domain in large enterprise environments.

Tools

• IGA, PAM, IGA, SSO, CIAM and Secrets Management Technologies (Must have)

• Secrets Management, PKI, External Authorization and CIEM Technologies

• MS Project, Excel, Word, PowerPoint (Must have)

Skills

• At least 8+ years hands-on experience managing delivery of multiple simultaneous projects and multi-track projects in IAM domain.

• Prior hands-on experience working as Engineer, Architect or BA in IAM implementation and operations projects.

• Prior hands-on experience as a Project Manager of IAM implementation and operations projects.

• In-depth knowledge and understanding of lifecycle of projects in IAM domain, typical challenges, issues and problems.

• Understanding of audit and regulatory requirements and relation to IAM projects.

• Audit, risk and compliance knowledge for IAM and Cybersecurity.

• Knowledge on IT and Security standards and regulations such as SOX, ISO27001, SOC1/SOC2, COBIT, GDPR, CCPA.

• Strong organizational skills.

• Skilled in coordinating and communicating with customers and vendors to manage dependencies on other teams and stakeholders.

• Skilled in anticipating problems, roadblocks, risks and effectively communicating and managing them.

• Skilled in project financial management, tracking budgets, resourcing cost and managing P&L of projects.

• Excellent communication skills with team leadership ability.

• Excellent client-facing and presentation skills.

Responsibilities

Project Delivery Management

• Set up the full lifecycle of IAM projects internally and with customer processes from initiation to closure, ensuring on-time delivery and alignment with business goals.

• Actively manage and ensure projects meet budgetary, timeline, security, compliance and P&L targets.

• Ensure any potential issues are identified, set up and monitor rectification plans with PMs, and flag to delivery leadership for visibility and inputs.

• Ensure adherence to SOW scope and use appropriate mechanisms to manage changes in project scope, schedule and costs.

Operational Support

• Have weekly connects with PMs to review project plans, project status, ensure any issues and roadblocks are identified and planned for rectification.

• Ensure coordination and tracking with internal teams for project deliverables, invoicing, P&L, resource fulfillment and risk tracking activities.

• Ensure resource fulfillment through internal and external processes on time for planned project activities.

Stakeholder & Vendor Management

• Act as the primary point of contact for third-party contracting parties and vendors, managing relationships and expectations.

• Coordinate internal resources and third parties/vendors for the execution of projects.

Client Management

• Ensure high customer satisfaction.

• Get weekly feedback and inputs from customer leadership on meeting customer expectations and identify gaps and opportunities for improvement.

• Act as the first level of escalation after the Project Manager for customer concerns.

• Have regular conversations with customer cyber leadership in other IAM and cyber domains, identify and map new opportunities for growth with account leadership.

Risk & Compliance

• Measure project performance using appropriate systems, tools and techniques.

• Perform risk management to minimize project risks.

• Ensure internal and customer processes are followed to achieve internal and customer risk and compliance parameters.

• Report and escalate to management as needed.