IT Project Manager III

Description:

Technical Project Manager

Delivery Coordination and Business Systems Analysis

Reports to  Director of GenAI Applications

Role purpose

Support the Director of GenAI Applications with day-to-day coordination across internal engineering teams and external partners. The role keeps delivery work organized, documented, and visible so that technical leads can focus on architecture and implementation.

Key responsibilities

• Maintain the delivery plan, milestones, dependencies, actions, risks, and decisions across workstreams.
• Coordinate follow-ups, handoffs, and open items across internal engineering teams and external partners.
• Work closely with the Director of GenAI Applications to keep priorities, ownership, timelines, and blockers clear and documented.
• Work with the Technical Program Manager to provide concise, accurate updates from the delivery teams and escalate issues that need leadership attention.
• Create and maintain Confluence documentation for technical solutions, workflows, architecture decisions, interfaces, dependencies, and operating processes.
• Translate approved requirements and technical discussions into clear Jira stories, subtasks, and testable acceptance criteria with the relevant technical owners.
• Keep Jira and Confluence aligned so that scope, decisions, current status, ownership, and completion evidence are easy to find.
• Support backlog refinement, planning, demos, release readiness, and acceptance tracking; identify gaps early and bring them to the appropriate lead.

Required qualifications

• Experience coordinating software delivery across multiple engineering teams and external partners.
• Strong Jira and Confluence skills, including story creation, backlog organization, technical documentation, dashboards, and traceability.
• Ability to write clear technical documentation and testable acceptance criteria.
• Working understanding of software architecture, APIs, data flows, cloud services, environments, testing, and release processes.
• Strong organization, written communication, attention to detail, and follow-through.
• Comfort working across business, product, engineering, data and AI, platform, security, and vendor teams, including global teams and time zones.
• Preferred: experience with enterprise software, AI or machine-learning applications, distributed systems, or cloud platforms.

Role boundaries

This role supports delivery coordination and documentation. It does not replace the Director of GenAI Applications, Technical Program Manager, product owner, solution architect, or engineering leads, and it is not accountable for writing or approving implementation code.