ERP/CRM Consultant

Description

We are looking for an ERP/CRM Consultant to support and enhance an Epicor ERP environment for a machinery manufacturing organization in Plymouth, Minnesota. This Long-term Contract position focuses on improving system performance, aligning ERP capabilities with operational goals, and partnering with cross-functional teams to deliver practical, high-value solutions. The ideal candidate brings hands-on Epicor experience, strong business process knowledge, and the ability to translate technical functionality into effective support for manufacturing and business operations.

Responsibilities:
Evaluate operational workflows and translate business needs into effective Epicor ERP solutions that improve accuracy, efficiency, and consistency across core functions.
Configure, support, and refine Epicor modules based on organizational priorities, with work spanning areas such as production, inventory, supply chain, finance, order processing, customer support, and related functions.
Create and maintain reporting and system tools, including queries, dashboards, business process automations, and data-driven enhancements that improve visibility and usability.
Coordinate data movement and system connectivity between Epicor and other business applications to support reliable information flow across the organization.
Deliver user guidance through training sessions, process documentation, and best-practice recommendations to strengthen adoption and day-to-day system use.
Investigate functional and technical issues, identify root causes, and work with internal teams and external partners to implement timely resolutions.
Contribute to ERP-related projects such as module deployments, upgrades, and enhancement initiatives while helping minimize disruption to business operations.
Monitor product updates and emerging best practices to recommend improvements that increase system effectiveness and support continuous improvement efforts.

Requirements

Bachelor's degree in information technology, business systems, or a related field; equivalent relevant experience may be considered in place of formal education.
At least 3 to 5 years of direct experience working with Epicor ERP, with Epicor Kinetic experience preferred.
Demonstrated understanding of manufacturing business processes and accounting concepts within an industrial or manufacturing setting.
Prior involvement in significant ERP implementation, upgrade, or enhancement projects with measurable contributions to project success.
Experience gathering and documenting business needs, including the ability to develop clear business requirement materials.
Working knowledge of configuration management practices and ERP system administration concepts.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.