Director of IT

POSITION: Director of IT



DEPARTMENT: IT



REPORTS TO: Assistant General Manager



FLSA STATUS: Salaried/Exempt



Summary



Legends Global, the leader in privately managed public assembly

facilities, has an immediate opening for a Director of IT for INTRUST

Bank Arena.



Essential Duties and Responsibilities



- Staff and Resource Management



- Assists in the planning and implementation of additions,

deletions, and major modifications to IT network



- Daily management of technical staff



- Oversees the administration and maintenance of the company s

entire infrastructure including



- Administration and maintenance of the venue s LAN/WAN



- Implementation of required network security



- Venue s telephony system



- Computer stations and software



- Oversight of troubleshooting, systems backups, archiving,

and disaster recovery providing expert support when

necessary



- Oversight of venue help desk including direct response for

escalated issues



- Interacts with internal and external clients on all levels to

help resolve IT-related issues and provides answers in a timely

manner



- Builds and maintains vendor relationships and manages the

purchase of all software, hardware, and other IT supplies in

conjunction with Legends Global corporate requirements



- Ensures that company assets are maintained responsibly



- Coordinate with management team to ensure all goals are met for

each event at INTRUST Bank Arena.



- Knowledge and ability to provide POS support to Food & Beverage.



- Knowledge and ability to support ticketing system and POS

transactions.



- Provide IT support to Capitol Federal Amphitheater.



- Communication



- Effectively communicates relevant IT-related information to

superiors



- Delivers engaging, informative, well-organized presentations



- Understands how to communicate difficult/sensitive information

tactfully



- Communicates with Legends Global Venue IT team to ensure

adherence to all requirements, ensure awareness of major issues,

and to ensure all IT items are properly anticipated and

budgeted.



- Oversee and manage, when needed financial s of the department,

purchasing, budgeting, and budget review.



- Position requires the ability to work at all Legends Global venues

in Wichit aand Andover.



- All other duties as assigned



Qualifications



To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill, and/or ability required.



Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.



- Must successfully pass a background and credit check



- Minimum of 8 years experience with the below technical

competencies:



- Microsoft 365/Exchange Online



- Active Directory/Entra Active Directory



- On-premises file sharing and cloud-based file management



- Enterprise grade wired and wireless network infrastructure



- Server systems administration



- Enterprise grade Voice over IP (VoIP) Telephony



- Point of Sale Implementation and Administration (preferred)



- Must have previous experience managing help desk-based end user

support



- Superior customer service and interaction skills



- Ability to work nights/weekends/holidays



Education and/or Experience



- College degree preferred in a related field



- 8-10 years of direct experience in duties will be considered in lieu

of a degree



Physical Demands



The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee is regularly

required to move around the facility; to stand for long hours during

events; talk and hear. This position may require work inside or outside

of the building, as needed by events.



NOTE: The essential responsibilities of this position are described

under the headings above. They may be subject to change at any time due

to reasonable accommodation or other reasons. Also, this document in no

way states or implies that these are the only duties to be performed by

the employee occupying this position.



Legends Global is an Equal Opportunity/Affirmative Action employer, and

encourages Women, Minorities, Individuals with Disabilities, and

protected Veterans to apply. VEVRAA Federal Contractor.