The Onshore Delivery Lead / Scrum Master is accountable for day-to-day delivery leadership for the Integration Platform Engineering team. This role connects product priorities to executable team plans, coordinates onshore and offshore contributors, manages cross-team dependencies, and provides clear visibility into progress, risks, decisions, and release readiness. The role is embedded with IPE and is expected to operate with confidence in a fast-paced platform engineering environment while preserving clear boundaries between product ownership, technical ownership, people leadership, and delivery facilitation.
Key Responsibilities
Stakeholder and Delivery Leadership
· Serve as the primary delivery interface between IPE engineering, Product Ownership, the Portfolio/Program team, and dependent onshore teams.
· Translate delivery status, risks, dependencies, tradeoffs, and decisions into concise, outcome-focused updates for leadership and stakeholders.
· Lead cross-functional coordination with Infrastructure, DevSecOps, Security, QA, application teams, and other platform partners.
· Drive timely decisions and escalate unresolved constraints with clear impact and recommended options.
Planning and Team Execution
· Facilitate sprint planning, daily standups, backlog refinement, reviews, retrospectives, and release-readiness discussions.
· Partner with the Product Owner and engineering leads to ensure priorities, features, stories, acceptance criteria, dependencies, and technical tasks are ready before commitment.
· Maintain the integrated delivery plan, milestones, capacity view, release dates, and dependency sequencing across onshore and offshore contributors.
· Protect sprint goals by controlling unplanned work, clarifying scope changes, and ensuring decisions are reflected in Jira.
Risk, Dependency, and Release Management
· Identify blockers and delivery risks early; coordinate owners, due dates, mitigation actions, and escalation paths.
· Ensure external dependencies, environments, approvals, security reviews, infrastructure requests, QA activities, and change records are planned early enough to support delivery.
· Coordinate release readiness, demonstrations, stakeholder acceptance, production change activities, and closure of delivery actions.
Delivery Transparency and Improvement
· Maintain accurate Jira boards, releases, dashboards, RAID information, and leadership reporting that reflect the true state of delivery.
· Monitor capacity, throughput, cycle time, work-item age, carryover, blocked work, and commitment reliability to identify improvement opportunities.
· Coach the team toward clear ownership, appropriately sized work, sustainable pace, and continuous improvement.
Onshore/Offshore Partnership
· Create a single delivery cadence and shared source of truth across time zones.
· Provide clear priorities, decisions, dependency updates, and stakeholder context to the Offshore Delivery Lead.
· Conduct structured handoffs and ensure offshore escalations receive timely onshore resolution.
Role Boundaries
· Does not own product strategy, roadmap priorities, business requirements, or acceptance decisions; partners with the Product Owner to make work ready for execution.
· Does not make technical architecture, engineering-design, or people-management decisions; ensures the accountable owners make and document those decisions.
· Does not perform engineers’ status updates or move work on their behalf as a standard practice; establishes transparency and reinforces team ownership.
· Escalates unresolved cross-team, capacity, scope, and decision constraints with facts, impact, options, and a recommended path forward.
Required Qualifications
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· 10+ years of experience as a Scrum Master, Delivery Lead, Technical Project Manager, or similar role supporting engineering teams. · Demonstrated experience facilitating Scrum ceremonies and managing Agile delivery in Jira or Azure DevOps.
· Strong backlog, dependency, risk, issue, milestone, and release-management skills.
· Ability to work effectively with product owners, engineers, architects, QA, infrastructure, security, DevSecOps, and leadership.
· Clear, concise written and verbal communication; able to facilitate difficult conversations and drive follow-through without direct authority.
· Working knowledge of APIs, integration services, microservices, cloud platforms, CI/CD, DevSecOps, or platform engineering.
Preferred Qualifications
· Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or comparable Agile certification.
· Experience in a large, regulated enterprise or healthcare technology environment.
· Experience supporting API management, event streaming or messaging, identity services, cloud infrastructure, or developer-platform capabilities.
· Advanced Jira, Confluence, dashboard, query, and reporting skills.
