Account Manager - Japanese Bilingual

Account Manager - Japanese Bilingual 
Plano, Texas, United States (Hybrid) 
Full Time

 
Description:
The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager will be engaged in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, partner management.
 
Essential Functions:
•Business Development with Global companies for client US IT services.
•Building Proposal for key projects for Global companies and aligning it as per customer need.
•Scheduling Internal/External sync with stakeholders.
•Maintaining strong relations with key personnel
•Acquiring a thorough understanding of key customer needs and requirements.
•Expanding the relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives.
•Serve as the link of communication between key customers and internal teams.
•Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
•Prepare regular reports of progress and forecasts to internal and external stakeholders.
•Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.
•Vendor/Partner management for Joint delivery of Services to Global companies.
•Supporting team expansion initiative for technical project at client location.
•Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion.