Healthcare Information Technology Analyst - EPIC (Clindoc / Willow)

Information Technology Analyst (Epic / Clinical Applications)

Overview

We are seeking an experienced Information Technology (IT) Analyst to support, optimize, and enhance a large-scale clinical information system (CARE*Link). This role plays a critical part in building, assessing, troubleshooting, and fine-tuning clinical applications that support patient care, safety, and provider decision-making.
In this position, you will become a subject-matter expert in the current system build and active modules, participate in enterprise-wide initiatives to implement new functionality and technologies, and collaborate closely with a highly interconnected team of analysts and clinical stakeholders. Your work will directly enable end-users to deliver better patient outcomes through efficient, reliable, and well-designed workflows.
This role is ideal for someone who enjoys solving complex problems, optimizing clinical workflows, researching new system capabilities, and thriving in a fast-paced, evolving healthcare IT environment.

What You Will Work On

• Analyze, build, test, and provide go-live support for new system functionality
• Participate in operational user group meetings focused on system optimization
• Support implementation of new tools, modules, and technologies across clinical applications
• Provide 24/7 on-call support to end-users on a rotating basis
• Partner with project teams and stakeholders to ensure successful delivery of initiatives

Job Summary / Responsibilities

• Support complex, high-risk clinical and business applications within assigned area(s)
• Provide technical expertise for information systems of moderate to high complexity
• Guide best practices, procedures, priorities, and technical direction for users and teams
• Supervise and direct work of assigned staff as applicable
• Lead short- and long-term information system planning within assigned domain
• Monitor project activities to ensure timelines, milestones, and deliverables are met
• Collaborate with the Project Management Office (PMO) on coordinated system implementations

Typical Physical Demands

• Continuous: Seeing, speaking, repetitive hand/arm motions, sitting, static gripping
• Frequent: Standing, walking, finger dexterity, hearing
• Occasional: Stooping/bending, carrying up to 12 lbs, reaching above shoulder level
• Operates computer equipment and office devices

Typical Working Conditions

• Office and/or remote work environment
• Not substantially exposed to adverse environmental conditions
• Work schedule includes providing 24/7 support coverage as required (on-call rotation)

Minimum Qualifications

Education / Certification

• Bachelor's degree in Information Technology or a related field
  • OR four (4) years of progressive IT experience demonstrating the ability to independently design, test, and implement intermediate to complex clinical or business applications may substitute for the degree
• Must successfully obtain and maintain required application certifications based on area of assignment

Experience

• Minimum of six (6) years of experience in a relevant IT specialty area
• Two (2) years of IT project management experience preferred
• Prior supervisory or team leadership experience
• Demonstrated expertise in assigned IT application area(s)
• Proven ability to lead moderate-complexity projects and initiatives

Key Skills

• Epic (Epic Certified preferred)
• Workflow analysis and optimization
• Clinical Documentation (ClinDoc)
• Willow (Pharmacy module)

Candidates without current Epic certifications may be considered for lower-level roles with training provided, depending on experience and qualifications.
Job Type & Location
This is a Permanent position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $104000.00 - $133000.00/yr.
The client has a long tradition of caring for our employees. We recognize that a comprehensive benefits program is a vital component of every compensation package. At the same time, we also realize that each individual has his or her own individual set of needs and priorities. We've developed a flexible and innovative program to help our employees select the benefits that work best for them and their families. Eligibility Regular full-time employees scheduled for 40 hours per week Regular part-time employees scheduled to work at least 20 hours per week Eligible dependents may also be covered under our medical and dental plan up to a certain age limits Medical Plans Provide comprehensive health care coverage with medical surgical, hospital, prescription drugs and vision benefits and unlimited lifetime maximums for all plans. Plans offered are Preferred Provider Organizations plans (PPO). Dental Plans The Hawaii Dental Service plan provides coverage for examination and cleaning of your teeth and other dental services including: Preventive Services, Oral Surgery, Restorative Dentistry, Endodontics, Periodontics and Prosthodontics.
Workplace Type
This is a hybrid position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Apr 7, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.