Sr SAP Client Partner

Job Summary:
Dynamic and strategic SAP Client Partner with extensive experience supporting global pharmaceutical, manufacturing, and multi-industry clients. Proven expertise in building executive-level relationships, driving digital transformation, and delivering SAP-led business value across Supply Chain, Manufacturing, Quality, and Commercial domains. Adept at partnering with cross-functional teams to design, implement, and optimize end-to-end SAP solutions aligned with industry regulations (GxP, FDA, EMA).

Key Responsibilities:

• Serve as the primary client partner for major pharma accounts, owning overall account growth, client satisfaction, and SAP program success.

• Lead strategic conversations with CIOs, VPs, and business stakeholders to understand business challenges and propose SAP-enabled solutions.

• Drive multi-year SAP transformation roadmaps, including S/4HANA, SAP ATTP, EWM, TM, IBP, and Quality Management solutions.

• Manage P&L for assigned accounts, including revenue forecasting, contract renewals, and expansion opportunities.

• Collaborate closely with delivery teams to ensure successful implementation, governance, compliance, and risk mitigation.

• Identify cross-selling and upselling opportunities across consulting, implementation, AMS, and digital transformation services.

• Guide proposal responses (RFPs/RFIs), solution strategy, and pricing for new opportunities.

• Ensure all SAP solutions comply with pharma regulatory standards, validation requirements, and industry best practices.

• Build long-term client relationships and help position the organization as a trusted SAP partner in the Life Sciences sector.

Key Skills & Expertise:

• SAP S/4HANA, SAP Supply Chain, Manufacturing & Quality modules.

• Pharma industry processes (GxP, Serialization, Cold Chain, Compliance).

• Enterprise account management & client relationship leadership.

• SAP transformation roadmapping & digital strategy.

• Pre-sales, RFP/RFI leadership.

• P&L management & revenue growth.

• Cross-functional coordination (delivery, consulting, CoEs).

• Strong communication and executive stakeholder engagement.

Experience Requirement:

• 15+ years in SAP consulting/account management.

• Proven experience managing large pharma & multi-industry clients.

• Strong understanding of end-to-end SAP landscapes and regulated environments.

• Demonstrated success in revenue growth, client retention, and transformation programs.