Job#: 3024430 Job Description: Position: Technical (Hardware) Product Manager
Pay Rate: $60-70/hr.
Duration: Through end of year. Potential extension based on performance and need.
Start Date: 4/13
Top Must-Haves: - Proven experience leading or supporting large-scale Windows Operating System implementations within enterprise environments (10,000+ endpoints preferred).
- Experience driving end-to-end hardware lifecycle programs, including procurement standards, device evaluation, deployment readiness, maintenance, and retirement/disposal practices.
- Solid understanding of enterprise device management, endpoint security, update management, and configuration policy frameworks.
Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following: Product Definition & Value Responsible for determining business needs, understanding market demands and technical trends, problem solving and proposing solutions.
Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team.
Manages product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners.
Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
Defines product health and performance metrics
Creates dashboard/reporting requirements and KPIs to measure product performance
Identifies opportunities to improve feature performance and overall product health using data.
Measures feature success post deployment and feeds insights back to the team and business partners.
Communication and Collaboration Interacts directly with business stakeholders to understand business problems
Presents options/recommendations clearly and persuasively to support business stakeholder decisions
Works with engineering teams to understand, prioritize and document technical and non-functional features.
Owns effective relationships with engineering teams across Starbucks Technology
Product Planning & Delivery Practices iterative, agile development
Identifies and documents technical tradeoffs as well as dependencies and constraints
Performs validation of feature against stated goals; facilitates user review/acceptance testing
Manages execution and eliminates blocking issues during development
Works with cross-functional teams on feature sizing and delivery planning
Effective communications of product delivery milestones and progress
Basic Qualifications Bachelor's Degree in Computer Science, Information Technology, Business, or relevant field
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (4 years)
Demonstrated ability to work with design and engineering to deliver customer facing features (4 years)
Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (4 years)
Preferred Qualifications Enterprise Operating System Deployment- Proven experience leading or supporting large-scale Windows Operating System implementations within enterprise environments (10,000+ endpoints preferred).
- Strong understanding of Windows deployment tools and frameworks, such as Microsoft Endpoint Configuration Manager (SCCM/MECM), Intune, Autopilot, MDT, or related imaging/provisioning technologies.
- Background in managing OS migration programs, including compatibility assessments, pilot and phased rollout strategies, and cross-team coordination.
Hardware Implementation & Lifecycle Management- Experience driving end-to-end hardware lifecycle programs, including procurement standards, device evaluation, deployment readiness, maintenance, and retirement/disposal practices.
- Familiarity with OEM engagement, device roadmaps, hardware certification processes, and fleet-standardization strategies.
- Hands-on experience with hardware deployment processes, including imaging, driver management, peripheral readiness, and logistics coordination across distributed environments.
Product & Program Leadership- Demonstrated ability to translate business and technical requirements into product roadmaps, user stories, and release plans.
- Experience working with engineering, security, operations, and support teams to deliver scalable endpoint solutions in a complex enterprise ecosystem.
- Strong data-driven decision-making skills with the ability to use metrics to measure adoption, performance, and program success.
Technical Skills- Solid understanding of enterprise device management, endpoint security, update management, and configuration policy frameworks.
- Familiarity with modern endpoint management concepts and cloud-based device provisioning.
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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