Sr. IT Project Manager

Key Responsibilities

Project Planning & Coordination

• Develop and manage a comprehensive project plan outlining timelines, deliverables, dependencies, and resources.
• Coordinate with OpenGov implementation teams and internal stakeholders to ensure alignment on goals, requirements, and expectations.
• Facilitate project kickoff meetings, status updates, and progress reviews.
• Identify risks, issues, and barriers early, and work with stakeholders to resolve them.

Implementation Oversight

• Ensure all required data, documentation, and process workflows are prepared for integration into OpenGov.
• Oversee configuration, testing, and validation of OpenGov modules.
• Monitor progress against milestones and adjust plans as needed to ensure timely completion.
• Ensure that internal teams complete assigned tasks and meet their deadlines.

Communication & Stakeholder Management

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• Serve as the central point of contact for all communication related to the implementation.
• Provide regular project updates to executive leadership, department heads, and OpenGov representatives.
• Facilitate decision-making and ensure clear documentation of changes or scope updates.

Training & Adoption

• Coordinate end-user training sessions with OpenGov or internal trainers.
• Ensure staff understand new workflows and system features.
• Support user readiness and promote strong adoption across the organization.

Documentation & Reporting

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• Develop and maintain project documentation including plans, summaries, meeting notes, and change logs.
• Track project performance and prepare post-implementation evaluation reports.

Knowledge, Skills & Abilities (KSAs)

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• Strong understanding of project management principles, methodologies, and software implementation practices.
• Knowledge of workflow design, process mapping, and change management best practices.
• Familiarity with government or public-sector operations (preferred, if applicable).
• Excellent organizational and planning skills to manage multiple tasks, deadlines, and stakeholders.
• Strong written and verbal communication skills.
• Skilled in problem-solving, decision-making, and conflict resolution.
• Proficiency with project management tools (e.g., MS Project, Asana, Monday.com, Smartsheet).
• Ability to lead cross-functional teams and guide them through complex changes.
• Ability to translate technical concepts into user-friendly language.
• Ability to adapt to evolving project requirements and work under pressure.
• Ability to manage large-scale implementations with accuracy and attention to detail.