Role: Okta SME (IAM)
Location: Culver City, CA

Introduction

We are seeking a skilled Customer Identity and Access Management (CIAM) SME with hands-on experience in Okta CIAM to help design, implement, and optimize secure and seamless digital identity experiences for our external users. This role requires both technical expertise and customer-centric thinking to support secure onboarding, authentication, and access across multiple digital channels.

Responsibilities

• Design and implement CIAM solutions using Okta.
• Build and manage identity services such as user registration, login, MFA, social login, SSO, consent management, and account recovery.
• Define and implement Okta architecture, including workflow enhancements, custom connectors, and integration frameworks.
• Develop role-based policies, enforce Segregation of Duties (SoD), and design scalable IAM solutions.
• Lead upgrades, patching, optimization, and security hardening initiatives.

Advanced Integrations & Customization

• Oversee Single Sign-On (SSO) and provisioning integrations for complex applications.
• Work on identity federation, token-based authentication (OAuth2, OIDC, SAML), and API security.
• Build and maintain custom workflows, connectors, and integrations for IGA systems.
• Manage advanced authentication mechanisms.

Governance & Compliance

• Drive access certification campaigns and ensure compliance with security standards.
• Perform IGA workflow monitoring, troubleshooting, and connector customization.
• Address Okta vulnerabilities and ensure adherence to regulatory requirements.

Operational Leadership

• Provide expert-level support for lifecycle management, onboarding identities, and access workflows.
• Lead incident/problem management, including root cause analysis for recurring issues.
• Automate repetitive tasks and optimize operational processes.

Collaboration & Vendor Management

• Act as the primary liaison with security teams, application/infra teams, and external vendors.
• Resolve complex issues with vendors and coordinate architecture enhancements.

Requirements

• Extensive experience with Okta Identity Cloud, IGA, PAM, and advanced IAM concepts.
• Proven track record in architecture design, custom development, and security compliance.
• Strong knowledge of workflow automation, policy enforcement, and risk management.
• Ability to lead strategic initiatives, mentor teams, and manage cross-functional collaboration.