Product Manager

Key Responsibilities
Define and communicate product vision, strategy, roadmap, and measurable outcomes aligned with business priorities.
Partner with business leadership and users to understand goals, operating processes, pain points, and opportunities related to customer experience, employee efficiency, risk management, and growth.
Evaluate product ideas based on customer impact, business value, cost, risk, technical feasibility, return on investment, and build-versus-buy considerations.
Create alignment and stakeholder commitment around product priorities, trade-offs, and release decisions.
Monitor product adoption, performance, and business outcomes and use insights to guide ongoing enhancements.
Lead discovery workshops and working sessions with business leaders, subject-matter experts, users, architects, developers, data teams, UX, and QA.
Document current-state and future-state workflows, business rules, data needs, integrations, exceptions, dependencies, and control requirements.
Translate product strategy and stakeholder needs into epics, features, user stories, acceptance criteria, process maps, and supporting documentation or prototypes.
Decompose complex requirements into appropriately sized, testable backlog items while maintaining an end-to-end view of the product and user journey.
Identify unclear, conflicting, or missing requirements and drive timely decisions to reduce delivery risk and rework.
Leverage AI-powered tools and technologies to improve product discovery, requirements definition, backlog management, stakeholder communication, and decision-making.
Own, refine, and prioritize the product backlog based on business value, customer impact, risk, urgency, dependencies, and team capacity.
Ensure backlog items are clear, testable, and ready for development and communicate intended outcomes throughout delivery.
Participate in Agile ceremonies, including backlog refinement, sprint planning, daily collaboration, sprint reviews, and retrospectives.
Partner with engineering to evaluate solution options and make informed scope and sequencing decisions without prescribing technical implementation.
Accept completed work against agreed acceptance criteria and intended business outcomes and make timely decisions when trade-offs are required.
Act as the voice of the user and trusted advisor to business stakeholders while balancing competing needs and maintaining focus on product outcomes.
Facilitate product demonstrations and feedback sessions and incorporate validated feedback into the roadmap and backlog.
Communicate product status, priorities, decisions, risks, dependencies, and expected value to executive, business, and technical audiences.
Support adoption through user acceptance testing, training, release readiness, communications, and post-launch activities.
Build relationships across business lines, platform teams, vendors, and other Product Owners to coordinate shared capabilities and dependencies.
Partner with QA and business testers to define expected behaviors, support test planning, review results, and resolve functional questions.
Analyze data flows, data quality, integration behavior, and exception scenarios to identify opportunities for process and product improvement.
Use qualitative and quantitative evidence to assess product effectiveness, validate assumptions, and recommend future investments.
Promote standards for usability, accessibility, security, reliability, maintainability, and operational readiness.

Required Qualifications
7+ years of experience
Bachelors Degree
Agile
Certified Scrum Master (CSM)
Business Analysis
Project Management Professional

Skills
AI Tools
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Visio
Data Mapping
Transformation Rules
APIs
Error Handling
Exception Management
Retry Mechanisms
Azure DevOps
Jira
Salesforce
Sagitta
SQL
Software Development
Web Technologies
Data Platforms
Systems Integration
Product Vision and Strategy Definition
Business Stakeholder Engagement
Product Idea Evaluation
Product Prioritization and Alignment
Product Performance Monitoring
Discovery Workshop Facilitation
Workflow Documentation
Requirements Translation
Backlog Item Decomposition
Delivery Risk Mitigation
AI Tool Utilization for Product Management
Product Backlog Management
Agile Ceremonies Facilitation
Solution Option Evaluation
Work Acceptance and Trade-off Management
User Advocacy
Product Demonstration and Feedback Integration
Executive Communication
Product Adoption Support
Cross-functional Relationship Building
QA Partnership
Data Flow Analysis
Product Effectiveness Assessment
Product Standard Promotion
Insurance Industry Knowledge
Product Ownership Experience
Product Direction Definition
Agile/Scrum Delivery Management
Facilitation Skills
Written and Verbal Communication
Cross-functional Communication
Analytical Problem Solving
Self-directed Ownership
Insurance Brokerage Experience
Policy Administration Systems

Schedule
Start date: 2026-10-08