Data Migration Engineer

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY
Q2 is seeking a Data Migration Engineer that will join an existing data migration team that's responsible for converting the client's online banking data from their legacy system onto the Q2 platform. This is a technical implementation role that requires mid-sized application experience. The Data Migration Analyst will work closely with the Platform and Project Services Implementation teams to migrate client's data from their legacy online banking provider to Q2's required data format. The preferred candidate will be an exceptionally detail-oriented, energetic, self-starter who can work independently and, in a team-setting. We are seeking an analytically minded individual passionate about data and one with a keen eye for detail! This role is working in one of the most visible departments at Q2 and you will have the opportunity for a lot of career growth and development.

RESPONSIBILITIES
Construct and schedule automated processes and create custom processing scripts
Regularly troubleshoot complex client application, integration and environment issues
Troubleshoot and resolve customer data migration problems of a complex nature
Thoroughly document and track production environment modifications
Manage multiple projects while regularly receiving escalated cases from management and prioritize accordingly
Escalate unresolved problems to the appropriate resources
Establish relationships with other partner teams that impact technical support including Implementation Teams, Data Center Operations, QA, and Development
Follow internal change control processes to implement any required production modifications
Contribute to a knowledge/FAQ database for supported software
Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
Perform other duties and RESPONSIBILITIES as assigned

EXPERIENCE AND KNOWLEDGE
Typically requires a bachelor's Degree in related field and 2-4 years of experience
Excellent communication, analytical, and problem-solving skills required
Keen attention to detail while keeping an eye toward the big picture
Database knowledge with MS SQL 2005 or 2008 experience required
Experience with Python, advanced SQL Scripting (TSQL), and .net programming
Availability to work weekends and the occasional late night or early morning is required
Enterprise/mid-sized software delivery experience preferred
Understanding of remote tools and networking required
Ability to deal with ambiguity, tight timelines and demanding constraints
Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment
Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements