ServiceNow Systems Administrator with Federal/govt exp

Remote • Posted 2 hours ago • Updated 2 hours ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ServiceNow Platform Administration
  • ServiceNow ITSM
  • Federal/Government Experience
  • ServiceNow ESM
  • Incident Management
  • Problem Management
  • Change Management
  • Request Management
  • Knowledge Management
  • Service Catalog
  • User Administration
  • Groups
  • Roles
  • ACLs
  • RBAC
  • Record Producers
  • Flow Designer
  • Workflows
  • Approvals
  • Notifications
  • Events
  • SLAs
  • Assignment Rules
  • Scheduled Jobs
  • CMDB
  • CI Classes
  • CI Relationships
  • CSDM
  • Import Sets
  • Transform Maps
  • Data Loads
  • Data Management
  • Update Sets
  • Deployment Management
  • Instance Cloning
  • Upgrades
  • Patches
  • Release Management
  • System Monitoring
  • Troubleshooting
  • Debugging
  • Performance Analysis
  • Reporting & Dashboards
  • API Integrations
  • ATF (Automated Test Framework)
  • ServiceNow CSA
  • ServiceNow CIS

Summary

Hi All,

Please share suitable resumes for below job description.

Role: ServiceNow Systems Administrator with Federal/govt exp
Work Location: Remote / Contractor Facility


Clearance/Suitability: MBI / Moderate-Risk Public Trust (Tier 2) – must be able to obtain and maintain

 

Required Experience:

  • 3+ years of ServiceNow/ESM Platform experience, including 2+ years of Federal experience.
  • Minimum 3 years of experience with services of similar scope, size, and complexity.
  • Recent hands-on enterprise ServiceNow/ESM experience within the past 3 years in a comparable Federal environment.
  • Administration of ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
  • Strong knowledge of users, groups, roles, ACLs, and role-based access controls.
  • Experience managing Service Catalog items, Record Producers, workflows, approvals, and Flow Designer.
  • Experience with notifications, events, SLAs, assignment rules, and scheduled jobs.
  • Working knowledge of CMDB, CI classes, relationships, data quality, and CSDM concepts.
  • Experience with Import Sets, Transform Maps, data loads, and data maintenance.
  • Experience managing update sets and deployments across Development, Test/UAT, and Production.
  • Experience with instance cloning, upgrades, patches, and release management.
  • Ability to perform system monitoring, troubleshooting, debugging, and performance analysis.

 

Key Skillsets:
ServiceNow Platform Administration, ITSM Modules, User Administration, Security & Access Controls, Flow Designer/Workflow, Platform Configuration, Data Management, Reporting & Dashboards, SLAs, API Integrations, Deployment Management, and ATF (Automated Test Framework).

 

Certifications:

  • Certified System Administrator (CSA) – Required
  • Certified Implementation Specialist (CIS) – Required for applicable domains such as ITSM, ITOM, HRSD, HAM/SAM.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10439682
  • Position Id: 31448-8947-1790190838
  • Posted 2 hours ago
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