Quality Assurance Analyst

Daily Duties / Responsibilities:

Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems.

• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
• Develop and maintain SDLC traceability from test cases to requirements and designs/software components
• Design and support user interface testing of applications and regression testing.
• Test software applications for reliability and stability.
• Implement testing programs to perform quality assurance on technical applications including negative testing and usability.
• Design and/or run automated testing scripts with oversight for deployment of tests
• Participate in defect triage, retest, and resolution
• Create quality assurance documentation and reports as required
• Adhere to established software testing governance policies, best practices and guidelines and recommend improvements

Perform reviews, walkthroughs, or inspections and adhere to established governance standards.

Communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams

Required Skills (rank in order of Importance):

5 years translating business requirements or policy documentation into test cases and scenarios

5 years building test cases and scenarios into test systems

3 years deep knowledge of healthcare operations (preferably Medicaid), business processes

3 years direct hands on experience with formal test design tools

Preferred Skills (rank in order of Importance):

5+ years large enterprise or e-business systems experience.

3+ years proficient in use of manual or automated testing tools such as Azure DevOps or Atlassian JIRA and Confluence

3+ years prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery

Required Education:

Bachelor s degree in a technical, business, healthcare or related field. Years of experience can substitute for formal education.

Required Certifications:

None required. Technical and/or Project Management certifications from recognized sources are desirable.