Job#: 3058592 Job Description: Systems Engineer
Location: Burbank, California (On-site)
Role Overview
The Systems Engineer supports the operations, maintenance, and infrastructure development of media production systems and data networking technology. This position ensures the reliability of daily broadcast and production workflows by maintaining high-performance hardware and software solutions. The selected candidate will collaborate with cross-functional technology teams to design, implement, and document system configurations in a dynamic production environment. This position requires regular on-site presence in Burbank to manage essential systems and support critical media workflows.
Key Responsibilities
- Facilitate and manage technology projects, including the implementation of network infrastructure, server maintenance, and system upgrades.
- Provide comprehensive workplace support and incident resolution across Windows, macOS, and mobile operating systems.
- Maintain and administer enterprise collaboration tools, directory services, and identity management platforms.
- Perform system imaging, software deployment, and preventative maintenance on specialized media and conference room systems.
- Partner with internal and external technology teams to act as a technical liaison for system deployments.
- Support network infrastructure, troubleshoot connectivity issues, and respond promptly to system outages.
- Manage asset allocation, procurement coordination, and hardware inventory tracking.
- Provide on-site support during critical production hours, including scheduled evening and weekend coverage.
Required Qualifications
Education: Bachelor's degree in a relevant technical discipline, or an equivalent combination of education and experience.
Experience: Minimum of 3 years of experience with a relevant 4-year degree, or a minimum of 5 years of relevant technical support experience.
Technical Skills: Deep proficiency in Windows (10/11), macOS, and Microsoft 365 suites, alongside hands-on experience in wired and wireless network troubleshooting, identity access management, and device authentication security. Competency using JAMF, InTune, or SCCM for mobile device management and image deployment is required.
Preferred Qualifications
- Prior technical support experience within a media, broadcast, or studio production environment.
- Strong documentation skills with a focus on knowledge sharing, peer training, and structured ticketing updates.
- Demonstrated ability to research complex technical issues independently and implement proactive preventative measures.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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