Lead Business Systems Analyst – Business Development Tech


Milestone Technologies, Inc.
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Job Details
Skills
- Data Analyst/Analytics
- SharePoint
- Agile/Scrum
- AWS
- SQL
Summary
100% remote – Must reside in PST zone
Six++ month contract
W2 (ONLY) Direct through Milestone Technologies.
The estimated pay range for this position is USD $60 - $70/Hr.
- 12+ years of experience in IT business analysis, systems analysis, or project coordination—preferably within biotechnology, pharmaceuticals, or a regulated industry.
- Strong expertise in process mapping and data mapping.
- Familiarity with MS Dynamics, Anaqua, IdeaPoint, Sharepoint, and EShare systems.
- Knowledge of data migration processes, AWS S3, Databricks, SQL warehouses, and AI/ML tools integration (e.g., custom GPT models).
- This is not hands-on technical, although should be able to walk through AI layers and understand how data moves
- How data interacts, how the AI platforms work, where data ingestion occurs, where is data stored
- Can drill down and tell story on both tech and business
- High level of Process Mapping capabilities and experience
- Must be flexible when needed to support off-shore meetings (not often)
- Need to be able to develop Custom GPTs on ChatGPT and spin up Agents (vibe coding)
- LucidChart/Visio (process documentation)
- Translation from tech to non-tech
- Understand PowerBI capabilities
We are seeking a highly skilled and process-oriented Lead Business Systems Analyst to support Milestone’s BizDev team, playing a pivotal role in complex system migrations, data integration, and advanced analytics initiatives. This role demands exceptional analytical and collaboration skills, with security and stakeholder engagement at the core. You will serve as a trusted advisor to internal teams and external C-suite executives, delivering white-glove service and driving resolution of project blockers.
Key Responsibilities
- Business and Process Analysis:
- Deeply understand BizDev Standard Operating Procedures (SOPs), security processes (including third-party security), and business workflows.
- Map complex processes and data flows across multiple systems such as MS Dynamics, E-Share, Anaqua, and IdeaPoint.
- Lead root cause analyses to identify and resolve systemic blockers and issues.
- Project Coordination and Collaboration:
- Coordinate closely with data analysts, security teams, and IT infrastructure groups to ensure smooth project delivery.
- Support BizDev’s pre-deal collaboration activities with external and new business partners, including licensing processes.
- Facilitate seamless migration projects, including Sharepoint to EShare and Anaqua to IdeaPoint data migration.
- Technical and Strategic Initiative Leadership:
- Lead major strategic projects focusing on transactional data integration, AI-driven insights, and custom GPT deployment.
- Collaborate with technical teams to support data infrastructure setup including AWS S3 bucket, Databricks, SQL, and SparkSQL connectors.
- Manage project dependencies and internal coordination related to AWS policy and Azure interactions to mitigate delays.
- Stakeholder Management and Reporting:
- Provide regular updates and maintain visibility with C-level executives and senior stakeholders
- Deliver executive summaries and root cause analysis reports as needed.
- Service Excellence:
- Ensure a high standard of white-glove service when engaging business and technical partners, internal teams, and external C-suite executives.
- Act as a point person to swiftly solve any blockers or issues that may arise during project execution.
- Bachelor''s degree in Computer Science, Information Systems, Life Sciences, or a related field.
- 12+ years of experience in IT business analysis, systems analysis, or project coordination—preferably within biotechnology, pharmaceuticals, or a regulated industry.
- Strong expertise in process mapping and data mapping.
- Familiarity with MS Dynamics, Anaqua, IdeaPoint, Sharepoint, and EShare systems.
- Knowledge of data migration processes, AWS S3, Databricks, SQL warehouses, and AI/ML tools integration (e.g., custom GPT models).
- Strong understanding of security policies, third-party vendor compliance, and collaborative workflows.
- Exceptional interpersonal and communication skills, including experience working directly with C-suite executives and senior stakeholders.
- Strong analytical and problem-solving skills with the ability to conduct root cause analyses and produce actionable solutions.
- Ability to work PST hours with flexibility for occasional support during China business hours (5 PM–7 PM PST).
- Proven project coordination and leadership capabilities in cross-functional environments.
- Experience with Agile and Scrum project management methodologies.
- Relevant certifications (PMP, CBAP, PMI-PBA, ITIL, CISSP, Six Sigma, etc)
- Experience working in artificial intelligence or machine learning projects related to data insights.
- Familiarity with Azure cloud policies and their intersection with AWS environments.
- Experience with SparkSQL and integrating data queries with AI interfaces.
- Strong knowledge of data governance and compliance standards, especially related to healthcare or biotech industries.
- Proficiency with advanced data visualization tools such as Power BI, Tableau, or equivalent.
- Familiarity with API integrations and RESTful services, especially in the context of system migrations and data exchange.
- Experience in managing large-scale data migration projects and related change management.
- Solid understanding of enterprise architecture and systems integration best practices.
- Ability to translate complex technical concepts into clear business language for diverse stakeholders.
- Experience working with international teams and managing cross-cultural collaboration challenges.
- Knowledge of security frameworks like NIST, ISO 27001, or HIPAA relevant to third-party vendor management.
- Familiarity with cloud cost management and optimization within AWS and Azure environments.
- Strong critical thinking and problem-solving skills.
- Highly organized with the ability to prioritize and manage deadlines.
- Ability to navigate cross-functional teams and drive alignment across stakeholders.
- Comfortable working in ambiguous, fast-paced environments with evolving requirements.
- Dice Id: smci
- Position Id: 893898
- Posted 3 hours ago
Company Info
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.
Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

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