Lead Business Analyst

We are seeking a Business Analyst to support the Behavioral Health Customer Relationship Management (BH CRM) system for the State of Michigan. This position translates complex behavioral health operations into technical requirements for Salesforce-based applications, manages user ticket triage, supports QA testing, and creates training documentation. Location: Lansing, MI 48933 (Candidates MUST reside within 90 miles of Lansing) Work Arrangement: Hybrid (On-site required on Tuesdays & Wednesday

We are seeking a senior Business Analyst to bridge the gap between business operations and technical delivery teams. In this role, you will lead requirement gathering, process modeling, UAT coordination, training readiness, and Azure DevOps backlog management for enterprise solutions. Key Information Location: Lansing, MI (Local candidates within 90 miles only) Work Arrangement: Hybrid (Onsite: Wednesday & Thursday | Remote: Monday, Tuesday, Friday) Interview Process: 60-minute MS Teams Virtual

We are seeking a Salesforce QA Tester tto support the Michigan Enterprise Contact Center (MiECC) team at the Department of Technology, Management, and Budget (DTMB). This role leads test planning, design, and execution for Salesforce applications (Service Cloud & Experience Cloud) while managing end-to-end defect tracking and test suites in Azure DevOps. Location: Lansing, MI 48933 (Candidates MUST reside within 90 miles of Lansing) Work Arrangement: Hybrid (Onsite required Tuesdays & Wednesday

We are seeking a Business Analyst to support large-scale enterprise modernization initiatives. In this role, you will collaborate with cross-functional program staff, senior analysts, technical teams, and vendors to turn business needs into clear, actionable requirements and documentation. Work Arrangement: Remote (Hybrid / Occasional on-site presence required) Location: Salem, Oregon (1162 Court Street NE, Salem, OR 97301) Note: Candidates must be local or located within 50 miles of Salem, OR.