Role: - Lead BizOps Engineer - Level 6
Location: St. Louis, Missouri
Demonstrate working knowledge of automation principles
Technical skills - Intermediate understanding of all/some of the core concepts mentioned for lower levels
Hands-on (Intermediate) knowledge of the following primary skills/subjects and must be advanced in
at least one discipline:
o ITIL/ITSM Principles and Practice
o Software Development Lifecycle (SDLC)
o Infrastructure (Unix, Windows, Mainframe) Administration
o Network Architecture (Layer 1 to Layer 3)
o Middleware & Runtime Environments (such as J2EE/.NET/etc)
o Load balancers and application firewalls (WAFs)
o Logging and Monitoring methods, standards and tools
o DevOps Concepts & Tooling
o Resiliency, High Availability & Business Continuity Planning/Management
o Caching Concepts & Content Delivery Networks
o Configuration Management (& Infrastructure as Code)
o Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts
Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML,
LTPA, SSO, Oauth)
Self-Driven (Execute necessary tasks/duties without instruction)
Strong analytical and critical thinking
Advanced knowledge of Internet architecture and project delivery
Intermediate knowledge of Network Troubleshooting
Foundational knowledge of cryptographic services (HSMs/Certificates)
Mindset/Behavior Guildlines:
o Sense of urgency
o Customer Focused – user experience with understanding of key customer journeys
o Effective communication at all levels – technical and managerial
o Curiosity
o Coach/mentoring
o Embracing risk
o Simplicity
o Continuous Learning
o Continuous Improvement
o Knowledge Sharing
o Technical Writing
o Multi-tasking
o Difficult Conversations
