HW/SW Technical Program Lead

San Jose, CA, US • Posted 30+ days ago • Updated 5 hours ago
Full Time
On-site
USD $141,000.00 - 221,000.00 per year
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Job Details

Skills

  • Orchestration
  • IT Operations
  • Customer Experience
  • Firmware
  • BIOS
  • BMC
  • Hardware Troubleshooting
  • Management
  • Incident Management
  • Leadership
  • Root Cause Analysis
  • Corrective And Preventive Action
  • Debugging
  • Stacks Blockchain
  • Performance Tuning
  • Data Entry
  • Accountability
  • Promotions
  • Training
  • Supply Chain Management
  • Reporting
  • Cloud Computing
  • Applicant Tracking System
  • Energy
  • Aerospace
  • Semiconductors
  • Manufacturing
  • Storage
  • Computer Networking
  • Artificial Intelligence
  • Network
  • Collaboration
  • Teamwork
  • Recruiting

Summary

Req ID: 137610
Region: Americas
Country: USA
State/Province: California
City: San Jose
Summary

This individual acts as end-to-end technical authority and liaison across HW and SW domains for the hyperscale customers. This role is responsible for guiding daily execution, driving strategic and tactical engineering alignment, remediating customer issues, and maintaining operational trust across the full lifecycle of infrastructure delivery and support. The "Uber TPL is accountable for orchestration of flawless technical operations and ensuring an exceptional customer experience.

Detailed Description

  • Serves as a single accountable technical owner for all aspects of customer across firmware, BIOS/BMC, OS integration, platform hardware, diagnostics, and telemetry

  • Drives technical excellence from design through deployment

  • Drives all HW & SW engineering workstreams and coordinates activities within programs

  • Acts as the final technical TPL escalation point for platform-level issues impacting delivery to customers

  • Has a direct path to Executive escalation and support

  • Owns incident response leadership for both HW and SW problems- coordinating root cause analysis, corrective action plans, and continuous improvements

  • Leads bring-up, debug, and release processes, ensuring functional alignment between HW and SW stacks

  • Champions interoperability, performance tuning, and issues traceability across layers

  • Coordinates activities and planning between HW, SW, programs, PMOs, and GCBU


Physical Demands
  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Occasional travel may be required.


Salary

The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.

Salary Range: $141K - $221K

The stated range includes Base Salary and target Short-Term Incentive (STI) compensation only. A comprehensive benefits package is offered in addition to this range.

The range described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate.

Typical Experience
  • 11 + Years of experince


Typical Education

Bachelor degree or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

#HPS-NA

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91120073
  • Position Id: 137610
  • Posted 30+ days ago

Company Info

About Celestica International LP

At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers.

At Celestica, we recognize that our employees play an important role in our company’s success and we strive to create a collaborative environment that fosters innovation, empowers people and leverages individual expertise. By joining Celestica, you'll discover that working for a global company creates endless career opportunities for you.

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