Service now AI Developer/Architect

Remote • Posted 4 days ago • Updated 4 days ago
Contract W2
No Travel Required
Remote
Depends on Experience
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Job Details

Skills

  • Artificial Intelligence
  • Machine Learning (ML)
  • Generative Artificial Intelligence (AI)
  • ServiceNow

Summary

Title: Service now AI Developer/Architect
Location: Remote
 
Job Description -
  • AI & Agentic Solution Development - Build AI-powered and agentic workflows on the ServiceNow platform. Design, develop, and deploy AI Agents to autonomously execute multi-step business processes. Implement agentic workflows that combine decisioning, orchestration, and automation
  • MCP & Advanced AI IntegrationI. Implement and integrate MCP (Model Context Protocol) standards to enable secure, contextual AI interactions. Orchestrate multi-model and multi-agent communication using structured context exchange
  • Ensure scalable, governed AI-agent interoperability across enterprise systems
  • Generative & Predictive AI Enablement
  • Configure and optimize Now Assist, Predictive Intelligence, and Virtual Agent
  • Develop prompt engineering, grounding, and retrieval strategies for GenAI use cases
  • Train, test, and fine-tune ML models for classification, routing, and prediction Automation & Orchestration
  • Integrate AI agents with Flow Designer, IntegrationHub, and external systems
  • Enable autonomous ticket resolution, knowledge generation, and proactive recommendations
  • Data, Security & Governance
  • Ensure compliant data access, AI guardrails, and responsible AI practices
  • Monitor model accuracy, performance, and continuous improvement
  • Collaboration & Delivery
  • Partner with architects and stakeholders to deliver AI-driven business outcomes
  • Support POCs, pilots, demos, and production rollouts
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91170791
  • Position Id: 8904232
  • Posted 4 days ago

Company Info

About Purple Hires

At Purple Hires, we are dedicated to consistently delivering an outstanding recruitment experience that benefits both our clients and candidates.

We are committed to excellence in every aspect of our recruitment process. From understanding client requirements to sourcing, screening, and presenting the most suitable candidates, we maintain high standards and a results-driven approach. Our goal is not just to fill positions but to add genuine value to our clients’ teams by finding the right talent.

Honesty and openness are at the heart of our recruitment practices. We believe that clear, consistent communication fosters trust and reliability. Whether discussing job requirements, candidate expectations, or process timelines, we ensure that all parties remain well-informed and engaged. Transparency is key to building long-term relationships and ensuring mutual satisfaction.

Respect for both clients and candidates underpins our entire approach. We treat every individual with dignity and professionalism, recognizing that a positive experience leaves a lasting impact. From initial engagement to final placement, we handle each interaction with empathy and consideration, promoting a respectful and inclusive environment.

By combining performance, transparency, and respect, we create a seamless, rewarding recruitment experience. Clients can rely on us for consistent quality and integrity, while candidates feel valued and supported throughout their journey. This holistic approach allows us to build sustainable relationships and maintain a reputation as a trusted recruitment partner.

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