Project Manager/Agile Coach - Charlotte, NC

Title: Project Manager/Agile Coach

Duration: 12 Months

Location: Charlotte NC - Hybrid

70% Project Manager, 30% Agile Coach 

Notes:
Project/program exp
Financial services exp
Executive communication
Payment background
Agile Coach exp  

Job Description:

• Lead endto-end project management across one or more critical Payment Operations programs 

Drive execution of key deliverables including:

• Project plans, milestones, and dependency management
• Defect tracking, issue resolution, and risk mitigation
• Operational Readiness Reviews (ORR) and governance checkpoints
• Ensure alignment to enterprise change management and control standards
• Provide status reporting and executivelevel communications (SteerCo, OC, leadership forums)
• Drive timely completion of control deliverables and remediation activities
• Maintain strong risk visibility and proactive escalation of delivery issues
• Improve delivery predictability, transparency, and speed through agile methodologies
• Act as an Agile coach and change agent across the portfolio 

Coach program teams, product partners, and stakeholders on:

• Agile principles and best practices
• Roles and responsibilities (PO, Scrum Master, delivery leads)
• Effective ceremonies and governance in an agile context
• Identify and remove impediments to agile adoption
• Support development of a scalable agile delivery model within Payments Operations 

What are the top 3 to 5 skills, experience or education required for this position?

• Handson experience with Agile/Scrum delivery models in enterprise environments
• Experience serving as an Agile coach or transformation lead
• Familiarity with payments processing, operations, or financial services transformation initiatives
• Experience supporting regulatory or industrydriven programs (e.g., ISO20022)
• Is prior experience in financial services or previous employment with client considered a requirement or an asset? Requirement 

Years of Experience Required

• 8 plus years of project/program management experience in large, complex organizations
• Proven experience delivering in regulated environments (financial services preferred)
• Demonstrated success managing multistream, cross-functional initiatives

Regards

Rajesh

Arrowminds Inc