Service Manager

Job Title: Service Manager Location: Los Angeles, CA (Hybrid) Job Description: Ensure SLA complianceand maintain high availability of business-critical applications/systemsTake ownership of application downtime incidents and act as the primary escalation point during outagesLeverage a strong development backgroundto better understand application behavior, logs, and issue diagnosisPossess thorough understanding of Software Development Life Cycle (SDLC)to align support with build, release, and pro

Job Title: Service Delivery ManagerLocation: Los Angeles, CA (Hybrid)Role: Contract/FulltimeJob Description:EnsureSLA compliance and maintain high availability of business-critical applications/systems Take ownership of application downtime incidents and act as the primary escalation point during outages Leverage astrong development background to better understand application behavior, logs, and issue diagnosis Possess thorough understanding ofSoftware Development Life Cycle (SDLC) to align supp

Description: Onsite in Culver City, CA Our client seeks a hands-on Service Manager to lead day-to-day IT service operations for a large enterprise managed services engagement. The role will serve as the primary interface between business stakeholders and delivery teams, including offshore teams, and will own escalations, communications, and service performance. The engagement requires strong ITSM fundamentals, ServiceNow proficiency, and comfort working across US and India time zones. The role

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing