ServiceNow Technology Architect

ServiceNow Technology Architect
12+ Months
Reston, VA (Hybrid)

MUST HAVE skills for this role:

1- ServiceNow Experience on TSOM
2- ITOM,
3- OMT,
4- TNI modules

ServiceNow Architect responsibilities include:

• Experience with OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, Flow Designer
• Governance and change control for enhancements
• Interface with domain architects, enterprise architects
• Discuss & capture requirements with platform & product owner
• Analyze requirements
• Recommend solution options
• Perform FSD reviews
• Impact assessments
• Coordinate development with scrum team
• Understanding of ServiceNow data model, tables, workflows
• Certified CSA, CAD, CIS, CTA and / or CMA a plus
• Develop innovative solutions using ServiceNow Flow Designer to streamline business processes.
• Collaborate with cross-functional teams to integrate ServiceNow Configuration Management Database for efficient data management.
• Lead training sessions for team members on IT Service Management best practices.
• Contribute to the enhancement of ServiceNow Data Sources and Integrations to optimize system performance.

Regards, 
Satya
Technical Recruiter

Key Business Solutions, Inc