This role will:

Drive cross-functional execution across Marketing, IT, Digital, and Operation
2 level launch of new software
Oversee training and rollout to enterprise team
Manage change management and post-launch stabilization
Bring structure, milestone tracking, and accountability to both the new tier and ongoing improvements

Priority: Candidates with experience launching or scaling loyalty programs (Airline, Hotel, Hospitality or Travel) preferred.

PMP certification preferred but not required.

Essential Duties and Responsibilities:

(Other duties may be assigned)

Own project planning, sequencing, milestones, and dependency tracking for assigned Sales programs
Build, maintain, and enforce project structure and hygiene within Monday.com, including timelines, owners, status, and follow ups
Drive cross functional execution by coordinating with Commercial, Operations, IT, Pricing, Marketing, Legal, Training, and other internal teams
Participate in and support project meetings by capturing clear notes, decisions, risks, and action items, and ensuring timely follow through
Pressure test timelines, assumptions, and delivery plans, escalating risks, dependencies, and tradeoffs as appropriate
Prepare concise, executive ready weekly status updates for the Director, Global Sales Programs
Identify gaps, blockers, and execution risks and proactively recommend next steps or seek guidance when required
Create and maintain documentation, processes, and reference materials to bring clarity, consistency, and repeatability to complex workstreams
Operate effectively in a fast paced, evolving environment with shifting priorities and incomplete information
Monitor projects against budget, scope, and timelines and initiate change management processes as appropriate
Track and manage project budgets, including forecasts, spend to date, and upcoming cost drivers

Required Experience & Profile

Proven experience managing complex, cross functional projects or programs within a matrixed organization
Demonstrated ability to influence and push stakeholders while maintaining trust, alignment, and strong working relationships
Highly analytical, with the ability to use data, timelines, and dependencies to drive accountability and informed decision making
Excellent written and verbal communication skills, with a strong ability to synthesize information for executive level audiences
Comfortable operating under pressure and navigating ambiguity with structure, discipline, and sound judgment
Strong meeting facilitation, documentation, and follow up capabilities to ensure clarity and execution
Hands on experience with Monday.com or comparable project management platforms
Advanced proficiency in Excel and PowerPoint for analysis, tracking, and executive ready reporting

Minimum Education and/or Experience:

Bachelor s degree or equivalent professional experience required
Demonstrated experience managing cross functional projects or programs in a fast paced, matrixed environment
Experience supporting commercial, operational, or enterprise-wide initiatives preferred
Experience working within large, complex organizations with multiple stakeholders and competing priorities preferred
Experience working with remote teams and distributed stakeholders

Additional essential knowledge and skills:

Strong understanding of project lifecycle management, including planning, sequencing, dependency mapping, and risk identification
Ability to translate strategic direction into structured execution plans and measurable milestones
High level of organizational discipline with strong prioritization and task management capabilities
Comfort working within established governance frameworks and changing control processes
Ability to quickly learn and navigate internal systems and cross functional workflows
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for structured tracking and reporting
Experience maintaining project management platforms such as Monday.com as a reliable source of truth

Digital Project Manager rollout W-2 ONLY

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