Project Manager / GTM Operations Program Manager

Hybrid in Santa Monica, CA, US • Posted 1 day ago • Updated 1 day ago

Contract W2

No Travel Required

Hybrid

$68 - $69/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Program Management
Project Management
GTM Operations
Go-To-Market
GTM
Sales Operations
Business Operations
Inventory Management
Asset Tracking
Asset Tagging
Logistics
Supply Chain
Shipping & Fulfillment
Parcel / Freight Operations
Parcel
Freight Operations
3rd Party Management
Vendor Management
Courier Operations
Inbound & Outbound
Salesforce (CRM)
SAP (ERP)
CRM / ERP Systems
Process Optimization
Reporting & Dashboards
Looker / BI Tools / Data Visualization
BI Tools
Data Visualization
Workflow Automation
Operational Excellence
Hardware Operations
Device Lifecycle Management
Product Launch Operations
GTM Strategy Execution
International Shipping
Customs Compliance
Import/Export Operations
Freight Forwarding
Reverse Logistics
Refurbishment Operations
Customer Relationship Management (CRM)
Data Analysis
Process Automation
Reporting
SAP
Sales
Salesforce.com
Refurbishment
Go-To-Market Strategy
Enterprise Resource Planning

Summary

Description

What you ll do:

Inventory management inc Asset tagging, Availability, Refurbishment.
Manage internal and external hardware delivery/shipping requests, supporting the varied requirements of the business.
Provide operation guidance and support to key stakeholders and wider team members.
Manage the delivery and maintenance of ongoing operational processes:

Sales reporting.
Environmental reporting.
Outbound courier delivery tracking.
Inbound courier returns tracking.

Day to day account management of our 3rd party providers.
Work alongside our external service providers to forecast capacity in key operational nodes.

Knowledge, Skills & Abilities:

Demonstrated Program Management expertise: Proven ability to scope, plan, execute, and track complex, cross-functional projects and GTM initiatives (e.g., logistics planning, new product launch enablement) ideally within a hardware environment.
ERP, CRM Systems Proficiency: Expert-level knowledge of Salesforce / SAP (or equivalent CRM) data models, reporting, and process automation.
Analytical Acumen: Strong proficiency in data analysis and reporting tools (e.g., Excel/Google Sheets, Looker) to define KPIs, measure program impact, and translate data into actionable GTM insights.
Cross-Functional Communication: Exceptional ability to communicate, influence, and collaborate effectively with diverse stakeholders, including Product, GSM, Finance, Compliance, Tax, Legal, and IT/Engineering teams.
Process Optimization: Experience identifying operational bottlenecks and designing scalable, efficient GTM processes that improve sales productivity and data integrity.
Self starter: Ability to self start is essential and having a can do attitude to make it happen. Capable of working at both detailed/ macro levels. Flexible in working hour approach if required.

Minimum Qualifications:

3+ years of progressive experience in Sales Operations, GTM Strategy, Logistics, Business Operations, or a related field within a high-growth technology company.

Preferred Qualifications:

Logistics experience (Parcel / Freight) an advantage.
An understanding of international shipping best practices is an advantage.
Customs broker license holder is an advantage.
SAP experience is an advantage.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10360765
Position Id: 24-00610
Posted 1 day ago

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