1. OFSAA FCCM ECM Development & Configuration
Design and develop ECM workflows using PMF (Process Modelling Framework)
Configure case lifecycle management, alert handling, escalation, and disposition logic
Build custom actions for SAR/STR filings and regulatory reporting workflows
Customize event management and case management modules (ECM, CRR)
2. Data Model & Integration
Customize and extend OFSAA FCCM data models (FSDF / FSDM)
Perform source-to-target data mapping, transformation, and data quality controls
Develop ETL pipelines using ODI / DIH or equivalent tools
Support integration across alerts, cases, customer, account, and transaction data layers
3. Workflow & Business Logic Enablement
Implement complex workflow scenarios (multi-level approvals, investigations, escalations)
Configure security matrix (role-based access for investigators, supervisors, compliance users)
Tune alert thresholds, prioritization, and routing logic
Enable case enrichment and narrative generation capabilities
4. Solution Delivery & Lifecycle Management
Lead / contribute to end-to-end FCCM implementations (upgrade, migration, or net new)
Support agile delivery (design build test deploy)
Manage multiple releases / phases including data migration and functional rollout
Ensure compliance with regulatory requirements (BSA, AML, FATCA, etc.)
5. Testing, Validation & Governance
Perform/support:
o Functional testing (SIT/UAT)
o Data validation and reconciliation
o Workflow and case lifecycle validation
Ensure data quality, lineage, and traceability across FCCM processes
6. Stakeholder Engagement (Manager+ expectation)
Engage with:
o AML Operations / Financial Crime SMEs
o Technology & Data teams
o Product teams (Oracle)
Translate business requirements into ECM configurations and workflows
Provide solution design guidance and estimation
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Critical Skill Requirements
Mandatory
Strong experience in:
Oracle OFSAA FCCM (ECM, Event Management, CRR)
PMF workflow design & configuration
FSDF / FSDM data models
Hands-on with:
SQL / PL-SQL
ODI / ETL / Data Integration tools
Understanding of:
Case management lifecycle
Alert generation and disposition frameworks
Compliance with BSA / FATCA / global AML standards
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