Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job OverviewAbout the RoleWe are looking for an experienced Salesforce Developer with strong expertise in
Service Cloud, Sales Cloud, Experience Cloud, and
Agentforce. The ideal candidate will bring 6-7 years of Salesforce development experience, with the ability to design, implement, and optimize solutions that drive customer success and operational efficiency.
Key Responsibilities- Lead the design, development, and customization of Salesforce applications across Service Cloud, Sales Cloud, and Experience Cloud.
- Implement and enhance Agentforce solutions to improve agent workflows and customer support outcomes.
- Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
- Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and APIs.
- Ensure best practices in data security, governance, and integration across Salesforce platforms.
- Conduct code reviews, unit testing, and oversee deployments to production.
- Provide mentorship to junior developers and contribute to technical documentation.
- Stay current with Salesforce releases and proactively recommend adoption of new features.
Required Skills & Qualifications- 6-7 years of total experience in Salesforce development.
- Strong expertise in Service Cloud, Sales Cloud, Experience Cloud, and Agentforce.
- Proficiency in Apex, LWC, Visualforce, SOQL, SOSL, and REST/SOAP APIs.
- Experience with Salesforce configuration, flows, workflows, and automation tools.
- Knowledge of integration tools (e.g., MuleSoft, Informatica, or similar).
- Salesforce Developer certification(s) preferred (Platform Developer I/II, Service Cloud Consultant).
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and lead technical initiatives.
CompensationEstimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
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