IT Support Engineer

Menomonee Falls, WI, US • Posted 28 days ago • Updated 28 days ago

Full Time

On-site

$20 - $35/hr

Teceze Ltd

Fitment

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Job Details

Skills

Change Management
Command-line Interface
Computer Hardware
Data Link Layer
Documentation
Leadership
Management
Microsoft SCCM
Microsoft Windows
Network
Network Layer
OS X
Printers
Salesforce.com
Service Desk
Technical Support
enduser

Summary

Troubleshoot issues with Office works, Fabrication, and paint shop floor systems
Provide coverage for users and systems at Syncreon, CLI, and other plant locations
Onsite support for network changes
Support SCCM environment and assist with Intune configurations
Ensure vulnerabilities are remediated for SF machines and workstations
Hardware management including shipment and returns
Configure, manage, and troubleshoot printers and scanners
Provide L2/L3 support for Windows, macOS, and infrastructure services
Participate in plant leadership calls and weekly change management calls
Support patching activities
Adhere to operational standards, processes, and service objectives
Maintain documentation for service desk and end-user processes
Escalate to Plant leadership and MIM team in case of service interruptions
Coordinate with hardware vendors onsite

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91124934
Position Id: ZR_2992_JOB
Posted 28 days ago

Company Info

About Teceze Ltd

TECEZE is an IT Service Provider across all public and private sectors. We offer a full spectrum of Information Technology services. We help you harness the power of emerging technologies while getting the most out of your legacy IT.

Our clients benefit from a true 24/7 support service operation, the expanded technical resources of our team, and the faster service delivery at low cost.

Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience.
We are committed to building long-term relationships with our clients. We are partners for a better future.

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